Bill Penney Collision
In operation 49 years.
"Our companies exist to enrich the lives of our employees, customers, and communities we serve. This is achieved by having a servant leadership spirit and following our companies' fundamental characteristics."
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:00 am - 6:00 pm |
| Tue | 7:00 am - 6:00 pm |
| Wed | 7:00 am - 6:00 pm |
| Thu | 7:00 am - 6:00 pm |
| Fri | 7:00 am - 6:00 pm |
| Sat | Closed |
Service Quality
My Experience - 5.0/5.0 -
The work done was outstanding, but took longer than I was told, however Carson kept me informed and was able to get it through the process as quickly as possible.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I appreciate the fact that I was kept informed of the progress on a regular basis.
Returned Clean
My Experience - 5.0/5.0 -
Great job. Extremely satisfied.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Quality work and a fair price.
My Experience - 5.0/5.0 -
The team was very thorough and did an excellent job on my truck.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Carson was great to work with initially. His follow-up and follow through as well as quick responses regarding questions that I had was awesome. The original time frame quoted to me, in which my car's repairs were to be completed and returned to me, was a full week EARLIER than I was originally told it would be completed, which I REALLY APPRECIATED! all of the staff that work in the outer office areas were excellent to work with as well, very friendly and very helpful, whether I was speaking with him, face to face or had reason to place a phone call to them with a question that I might have!
My Experience - 5.0/5.0 -
Loved the daily updates and everyone was so nice and professional.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The crew were nicer than most big company repair places. Kept me informed everyday. I appreciated the calls and updates. Very professional and kind. It was a pleasure. They went beyond and put in a battery for me. Thank you to all. I can say I hope I don’t have to see you again but wouldn’t hesitate to recommend this place. Thanks again everyone!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The service was great and very thorough
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 3.0/5.0 -
The paint work on the body looked great and well done but I had overspray all over the tires and windows. Not sure if it’s a new tech doing the tape/ mask job but quality control should def look into it. Otherwise everything was great!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I want to personally thank Mike Davis for honoring Matthew by fixing my car the way he would have fixed it. Matthew would be proud of the way the repairs were done. I don't know the others involved in the process, but it is evident they did excellent work as well. I will highly recommend Bill Penney Collision service to anyone who needs collision repair. Thank you,