Bill Rapp Buick GMC

4.9 (290reviews)
97%
3449 BURNET AVE,  Syracuse,  NY  13206

In operation 72 years.

Bill Rapp Buick GMC is proud of ourselves on being Syracuse's best dealership servicing and selling GMC, Subaru and Buick. Our Collision Center is state of the art. We repair any make and model car or truck. We offer free Loaner cars upon appointment. We are a direct repair collision shop with several of the top insurance companies in the area and we are the only Subaru Certified Collision Center in the county. We offer 24 hour towing, by calling 315 434 8850. We can help you with every step of the repair process from the accident right to the repair. Our goal is to provide high quality repairs on a timely basis. We provide a high level of customer communication throughout the repair process including text and email messaging with vehicle owners. We are a PPG certified Collision Center and I - Car Gold , spraying the best products on your car and matching your factory finish. So feel free to give us a call at 315-437-2501.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car
Subaru

Reviews (290)

Likely to Recommend

I would definitely recommend Bill Rapp Collision.

Repair Quality

The car looks perfect. Also when I picked up the car, it was cleaned and detailed outside and inside. It looked like a brand new car.

Customer Service

Everyone was helpful, easy to work with, and professional.

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Work done was beautiful. Appreciate the full cleaning!

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Returned Clean

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great people / excellent work

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Repair Quality

Excellent

Customer Service

Great job

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Repair Quality

They were fantastic, made everything super easy! Thank you

Customer Service

The staff were fantastic, personable!

Returned Clean

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Returned Clean

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Repair Quality

Car looks brand new

Customer Service

Guys were great. Kept me informed of process, costs getting rental

Returned Clean

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Returned Clean

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Ken was super helpful the whole time. Between letting me know on what needed to be repaired to the car and communicating on how long it would take. He was also very helpful with giving me the recommendation to get a car rental at enterprise. The whole thing went smooth and my car looks like it wasn't even in an accident

Customer Service

Returned Clean

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All was fine and the staff was very friendly Work on the vehicle was great all was very professional

My Experience

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They did a great job, but it took more than two extra weeks.

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Very satisfied, thank you

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Returned Clean

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Returned Clean