Billingsley Ford of Lawton

My Experience - 5.0/5.0 -

Other than unexpected LONG wait for repair, looks great!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Looks great

Customer Service - 5.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 2.5/5.0 -

This rating applies to the Body Shop only.

Repair Quality - 3.5/5.0 -

Personnel were very courteous. Quality of work and attention to detail was lacking. Process took longer than expected.

Customer Service - 4.0/5.0 -

Initially did not hear anything about the status of my vehicle. Once they did start contacting me they would provide dates of completion that came and went with several excuses as to why vehicle was not ready.

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

This is the very best place for all of your automobile needs, I have always had great service.

Customer Service - 5.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Dave and Justin were both great.

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0

Likely to Recommend - 5.0/5.0 -

I would recommend them to someone and I have

Repair Quality - 5.0/5.0 -

My experience with Billingsley has always been great. From the moment we purchased our truck where they worked hard to find the exact vehicle we wanted to oil changes to body repairs. Billingsley has been great!!!

Customer Service - 5.0/5.0 -

So very nice

My Experience - 5.0/5.0 -

Awesome service, had hail damage repaired through the body shop. Justin & the body shop team did excellent work on our car! Thank you so much

Likely to Recommend - 5.0/5.0 -

I always recommend ford not only the body shop but the service dept as well

Repair Quality - 5.0/5.0 -

I had a great experience with my repair at the body shop. Justin is easy to work with & very helpful

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

Always

Repair Quality - 5.0/5.0 -

Beautiful job You are the best

Customer Service - 5.0/5.0 -

Great people

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

I thought the crew did an amazing job and they repaired my car in a very fast manor. I will definitely use yall again for any and all my repairs in the future. I was very pleased and satisfied.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

I think the crew did a wonderful job and if I have any repairs that need to be done in the future. Yall are the first people I will call for my repairs. Also I got my car back really fast!

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

Would have given a 10, but this is the second instance where I had to fix something after receiving my car after repairs.

Customer Service - 5.0/5.0

Likely to Recommend - 1.5/5.0

Repair Quality - 1.5/5.0 -

Not happy

Customer Service - 2.5/5.0 -

Not happy

Likely to Recommend - 5.0/5.0 -

I would enthusiastically recommend Billingsley Ford for all things FORD!

Repair Quality - 5.0/5.0 -

Professional and courteous - updates timely and informative - completed body work was outstanding and like new - car was detailed and interior and exterior well done - fully satisfied with the final product.

Customer Service - 5.0/5.0 -

Allways courteous, informative, and professional!