Bird Kultgen Ford
In operation 90 years, 33 years at this location.
Welcome to BK Ford, Your Trusted Family-Owned Collision Center in Waco, Texas! At BK Ford, we specialize in collision repair for all makes and models. Our skilled technicians are trained in every aspect of vehicle repair, ensuring that your car is restored to its original condition, no matter the damage. Whether it’s a minor fender bender or a more serious accident, we provide high-quality, reliable repairs to get you back on the road quickly and safely. As a family-owned business, we take pride in delivering personalized service and attention to detail, ensuring your complete satisfaction. Visit us at BK Ford and experience the difference!
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 6:00 pm |
| Tue | 7:30 am - 6:00 pm |
| Wed | 7:30 am - 6:00 pm |
| Thu | 7:30 am - 6:00 pm |
| Fri | 7:30 am - 6:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did an exceptional job
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0 -
Repair looks great! However, one suggestion. Paying so much whether ourselves or through insurance, getting the car filthy and unwashed I think should not happen. At minimum a clean and washed car should be expected when returning a vehicle after repairs would be appreciated.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Communication was sometimes an issue
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Devlin and the staff at the collision center handled my emergency quickly and efficiently. And I can't thank you enough for giving me a loaner car during the repair process. More reasons I'll be buying my next Ford from BK.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The repair quality was excellent, and John Robbins was great to work with.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
always have and will continue
Repair Quality - 5.0/5.0 -
wonderful dept.and a great job done
Customer Service - 5.0/5.0 -
made me feel warm and welcome
Returned Clean
My Experience - 5.0/5.0 -
John Robbins did a great job in helping me in the process of replacing a taillight on my F150. As usual you guys are the best!
My Experience - 0.0/5.0 -
My truck is making this weird metal on metal noise now. There’s definitely something still very wrong with it.