Bloomfield Hills Collision Center

4.9 (868reviews)
97%
1845 S TELEGRAPH RD,  Bloomfield Hills,  MI  48302
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Shop AssistantSparkles

In operation 5 years.

Bloomfield Hills Collision Center takes pride in our one-on-one relationships with our customers. Our knowledgeable employees allow Bloomfield Hills Collision Center to help each customer without compromising attention to detail. This stellar customer service combined with our state of the art equipment and ability to repair all makes and models of vehicles, and satisfy all insurance company claims, allows Bloomfield Hills Collision Center to be your first (and only) choice when your vehicle is in need of repairs. Bloomfield Hills Collision Center values your time, business, and your trust. The satisfaction of each customer is very important to us, from the moment you arrive in our store until you drive away in your perfectly repaired vehicle as a satisfied customer. For this reason, all of our repairs come with a limited LIFETIME WARRANTY, meaning your vehicle will be covered for as long as you own it.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Vietnamese
  • Korean
  • Arabic
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat Closed
* Holiday hours may differ.
BMW
Lexus Authorized

Reviews (868)

Customers say
Overall Customer Satisfaction
Customers consistently praise Bloomfield Collision for exceptional service quality, outstanding communication, and impressive repair results. Many highlight that their vehicles were returned looking brand new, often with complimentary detailing inside and out. The team is frequently commended for proactively coordinating with insurance companies, making the process seamless and stress-free. Repairs are frequently completed ahead of schedule, and staff are described as professional, knowledgeable, and genuinely caring. A few customers noted occasional delays, mostly attributed to insurance companies or parts availability, and rare concerns about communication gaps or minor post-repair issues. Overall, the overwhelming majority of customers express high satisfaction and enthusiastically recommend Bloomfield Collision for collision repair needs.
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"... friendly, and kept me updated every step of the way. The quality of the repair work exceeded my expectations—my car looks brand new. They completed everything ..." Read more
"Very efficient, courteous, and professional. The entire staff was wonderful and made the process as smooth as possible."
"... professional experience through and through. I feel like they went above and beyond all expectations. I hope to never have to use them again, of course, ..." Read more
"They know BMWs and restore them to OEM status which is a prerequisite for me"
"... Center, I decided to go for it. And as expected, they fixed it perfectly with no trace of damage—my car looks like brand new!" Read more

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

FAST and professionally completed.

Customer Service

Friendly! Good service

Returned Clean

My Experience

They were very courteous and let me know the time schedule and updated me on the progress of repairing my vehicle

My Experience

The length of time it took to repair my car, not only made me appreciate the experience, but your Collision Team and the soft spoken Mr. Isaiah.....Much Respect. I LOVE MY CAR ,. .THANK YOU for fixing that stretch. HBNME.

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Returned Clean

My Experience

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Repair Quality

Great paint work

Customer Service

Always great

Returned Clean

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My Experience

My Experience

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Repair Quality

Customer Service

Returned Clean

My Experience

Due to circumstances that were likely beyond anybody’s control it did take over five weeks from when I dropped off to pick up my car. However, the workmanship and condition that the car was returned to me was excellent.

Likely to Recommend

No question the work was top quality

Repair Quality

The work is beautiful. The detailing on top of the Fine repairs made the car look brand new. Just one concerned that I’ll be coming back for is it looks like during the repair something hit and damage the trim on my Sideview mirror. This was not there prior.

Customer Service

The work is beautiful. The detailing on top of the Fine repairs made the car look brand new. Just one concerned that I’ll be coming back for is it looks like during the repair something hit and damage the trim on my Sideview mirror. This was not there prior.

Returned Clean

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My Experience

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Time was too long

Customer Service

Good call backs

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Repair Quality

The service was outstanding, and the final result looks very good. I’ll need a bit more time to evaluate the long‑term quality.

Customer Service

I believe the customer service person was Isaiah, he was great! Very professional. If I’ve got the name wrong, I apologize.

Returned Clean

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Repair Quality

Customer Service

Returned Clean