Bloomfield Hills Collision Center
In operation 4 years.
Bloomfield Hills Collision Center takes pride in our one-on-one relationships with our customers. Our knowledgeable employees allow Bloomfield Hills Collision Center to help each customer without compromising attention to detail. This stellar customer service combined with our state of the art equipment and ability to repair all makes and models of vehicles, and satisfy all insurance company claims, allows Bloomfield Hills Collision Center to be your first (and only) choice when your vehicle is in need of repairs. Bloomfield Hills Collision Center values your time, business, and your trust. The satisfaction of each customer is very important to us, from the moment you arrive in our store until you drive away in your perfectly repaired vehicle as a satisfied customer. For this reason, all of our repairs come with a limited LIFETIME WARRANTY, meaning your vehicle will be covered for as long as you own it.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Vietnamese
- Korean
- Arabic
| Sun | Closed |
| Mon | 8:00 am - 6:00 pm |
| Tue | 8:00 am - 6:00 pm |
| Wed | 8:00 am - 6:00 pm |
| Thu | 8:00 am - 6:00 pm |
| Fri | 8:00 am - 6:00 pm |
| Sat | Closed |
Service Quality
My Experience - 5.0/5.0 -
I always receive fantastic customer service at BMW Bloomfield Hills! They truly care about their customers.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I’ve liked my BMWs. Helpful staff. Bridget was great
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Helpful
Returned Clean
My Experience - 5.0/5.0 -
It’s to soon to tell but Isiah & Justin were really good and Isiah very helpful
Likely to Recommend - 5.0/5.0 -
If the friend is a BMW owner, I would tell him not to take it anywhere but there so I guess if I was recommending to somebody it’s not a BMW I’d recommend them too
Repair Quality - 5.0/5.0 -
They were easy to work with. The man I dealt with kept me informed and work was actually finished a week ahead of the original delivery date. When they delivered the car to me, it looked like a brand new automobile. They had finished work early. Deliver the car early and I am very happy with them as the people that fix my car.
Customer Service - 5.0/5.0 -
I worked with two people there primarily Isaiah Johnson, and a guy named Justin. Isaiah called me a few times kept me well. Informed made it very easy to pick up the car and was very informative of about everything that was going on.
My Experience - 5.0/5.0 -
Isiah and his team are professional, efficient and kind. I could not ask for a better team to help me through my car repairs. They work seamlessly with the insurance companies, and always do a fantastic job with repairs. We won’t take our cars anywhere else.
My Experience - 5.0/5.0 -
Service was beyond my expectations, Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
You are a bit pricey, though.
Repair Quality - 5.0/5.0 -
I worked with Isaiah, and he was terrific. He kept me in the loop on insurance issues, timelines, and more. He was my go-to person, and he nailed it.
Customer Service - 5.0/5.0 -
AS i mentioned, Isaiah was my go-to person, and he was terrific.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Justin is excellent
Repair Quality - 5.0/5.0 -
Excellent customer service!
Customer Service - 5.0/5.0 -
Very personable but
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 3.5/5.0 -
Work was magnificent. Time was lengthly. Part came from Europe?
Customer Service - 4.5/5.0 -
Isaiah was great!
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Very professional. Quality work performed.
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything was timely, well-explained and efficient. Staff were professional and courteous.
Customer Service - 5.0/5.0 -
See previous comments.
Returned Clean
My Experience - 5.0/5.0 -
Isaiah was terrific. He kept me informed through the repairs, contacted me about the broken sensors (that never knew were on the car), and walked me through the repairs that had been done. He is the consummate professional and an asset to BMW. Thanks to him and the entire team. Teri Gorman
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Isiah was terrific.
Customer Service - 5.0/5.0 -
Again, Isiah provided us with perfect customer service.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great job thank you
Likely to Recommend - 5.0/5.0 -
Absolutely
Repair Quality - 5.0/5.0 -
Bloomfield collision did a great job ,made it very easy.
Customer Service - 5.0/5.0 -
Very attentive
My Experience - 5.0/5.0 -
Edvin’s customer service is superb. I am grateful for the support with our repair. Would definitely recommend Bloomfield Collision to others.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I appreciate the communication updates regards the car and the consideration for me as a customer. The quality of service was great.
Customer Service - 5.0/5.0 -
Customer service was excellent. The updates were greatly appreciated. They accommodated my need to get the car done expediently due to the date my rental term ending. I’m beyond grateful for that.
Returned Clean
My Experience - 5.0/5.0 -
Great communication, Isaiah was super helpful.
My Experience - 5.0/5.0 -
Justin and the team did an outstanding job ensuring the entire process of repairing my vehicle was flawless.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Justin and the team did an outstanding job repairing my vehicle and keeping me post on each step of the process. Well done!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 2.5/5.0 -
î did not have a repair done, but the workers î talked to while getting things out of my car were very helpful and kind.
Customer Service - 5.0/5.0 -
great service quick and kind