Crash Champions #0295 Pontiac South

5.0 (3,608reviews)
99%
580 S Telegraph Rd,  Pontiac,  MI  48341

In operation 10 years.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
Audi
Ford
I-Car
Mercedes-Benz
Tesla

Reviews (3,608)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding service quality, seamless communication, and timely repairs. Many highlight the exceptional repair work, noting vehicles returned looking brand new, with several customers pleasantly surprised by complimentary interior and exterior detailing. Communication is a standout strength, with customers appreciating frequent text and phone updates throughout the repair process. Repairs are often completed ahead of schedule, with customers noting the team proactively managed insurance and parts logistics. A few customers noted delays due to parts availability or insurance processes, and one customer raised a concern about repair alignment quality, reflecting areas customers feel could be improved. Overall, the vast majority of customers express high satisfaction and enthusiastically recommend the shop.
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"My car was cleaner than when I brought it in—thanks, and keep up the great work!"
"I'm so glad my dealership recommended you! Outstanding customer service and repair work."
"We could not have been more pleased with how professional and efficient Crash Champions were from drop off to collection. Excellent performance, ..." Read more
"The front grill is not properly lined up on the car, its lopsided, its terrible work, i could have done ..." Read more
"Courteous friendly skilled. Great results. Delivered ahead of schedule!"
"... was messaged often with updates. Not only was it finished sooner than I was told, you guys even cleaned the inside. Thank you. You turned a stressful ..." Read more
"Vehicle took considerably longer than originally scheduled. I believe you are limited in personnel who are familiar ..." Read more
"Repair completed ahead of schedule."
"Ready on time despite delays from parts which is out of their control"

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My Experience

This is my 3rd time working with Mike and while he has made each experience delightful. I hope to not see him anytime soon. Thanks for always being available, keeping me informed and working on my behalf to get my car repaired as quickly as possible.

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My Experience

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Absolutely

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Looks great and team went above and beyond on another scouffed area.

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Very Professional company. The repairs appear oustanding and the customer service was awesome!

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Mike was great. Very communicative and kept me informed throughout the entire process. The quality seems to be great thus far.

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Estimated work was fantastic. I sent pictures to John of the scuff on the PPF on the hood of the car. Hoping to get a resolution. Thanks

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My Experience

Thanks Ross and Stacey for your patience and support. I could not have done this without you. Give my thanks to the team on a job done very well. Professionalism is key in a very upstanding company as yours. I could not have asked for a better service than what Crash Champions offer. Again, thanks for everything! ~Carmella~

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My Experience

Ross did an absolutely outstanding job. His communication was excellent, he explained the process thoroughly, and he went above and beyond to help with the pick up after the repair. I would not hesitate to recommend Ross or Crash Champions.

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The car looks great and Ross was a pleasure to work with.

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Ross was thorough and offered great communication during each step of the repair.

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Very much satisfied with the results.

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Great work

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My Experience

Fantastic people to work with! Couldn’t be happier! Everything was done right the first time and I received an excellent Repair. Would highly recommend.

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Would definitely steer my friends here.

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Highly recommend! Work always done in a timely fashion.

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