Crash Champions #0295 Pontiac South

5.0 (3,594reviews)
99%
580 S Telegraph Rd,  Pontiac,  MI  48341

In operation 10 years.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
Audi
Ford
I-Car
Mercedes-Benz
Tesla

Reviews (3,594)

Customers say
Overall Customer Satisfaction
Customers consistently praise the exceptional service quality, outstanding communication, and timely repairs delivered by the team at Crash Champions. Many highlight the high-caliber repair work, with vehicles returned looking brand new, often cleaner than when dropped off. Customers frequently commend the seamless, stress-free process and the team's dedication to keeping them informed at every stage through texts, calls, and regular updates. Several customers note repairs were completed ahead of schedule, and many express they would return and recommend the shop without hesitation. A small number of customers noted areas for improvement, including occasional delays due to parts availability and isolated concerns about repair alignment, reflecting direct customer observations rather than systemic issues.
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"Excellent work on the body repair. It looks amazing and as good as the day I bought it. Further- the ..." Read more
"I'm so glad my dealership recommended you! Outstanding customer service and repair work."
"... and I was once again impressed by their service. The repair quality was outstanding, and they really went above and beyond to ensure everything was done ..." Read more
"The front grill is not properly lined up on the car, its lopsided, its terrible work, i could have done ..." Read more
"They kept me updated the entire way, and my car was ready exactly when they said it would be."
"I received my car two days earlier than I expected."
"Early by almost a week."
"Repair completed ahead of schedule."
"Vehicle took considerably longer than originally scheduled. I believe you are limited in personnel who are familiar ..." Read more
"Great communication—they updated me on everything from beginning to end."
"Crash champions provided regular updates, to me, my insurance company AND the rental car company."
"... ensure everything was done right. The team provided constant updates throughout the process, which helped keep me informed and at ease. While the overall experience ..." Read more

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Customer Service

Returned Clean

My Experience

Fantastic people to work with! Couldn’t be happier! Everything was done right the first time and I received an excellent Repair. Would highly recommend.

Likely to Recommend

Would definitely steer my friends here.

Repair Quality

Customer Service

Highly recommend! Work always done in a timely fashion.

Returned Clean

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Returned Clean

My Experience

Ross did an absolutely outstanding job. His communication was excellent, he explained the process thoroughly, and he went above and beyond to help with the pick up after the repair. I would not hesitate to recommend Ross or Crash Champions.

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My Experience

Great service, kind people! 10 out of 10!!!!!

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Repair Quality

Customer Service

Returned Clean

My Experience

Customer service was top tier and process was very easy! Thank you

My Experience

Thanks Ross and Stacey for your patience and support. I could not have done this without you. Give my thanks to the team on a job done very well. Professionalism is key in a very upstanding company as yours. I could not have asked for a better service than what Crash Champions offer. Again, thanks for everything! ~Carmella~

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My Experience

My Experience

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Wonderful job

Customer Service

Always right on schedule

Returned Clean

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Repair Quality

I was completely happy with Ross and the whole crew, I appreciate the respect and personal service from Crash Champions, they got it done on time,big thanks to everyone involved.

Customer Service

Returned Clean

My Experience

My car looks better than new! Ross was fantastic to work with.

My Experience

Mike, was exceptional. They went above and beyond in repairing my vehicle. Also kept me informed on the process

Likely to Recommend

I’m telling all of my friends and family, PLUS FACEBOOK

Repair Quality

Repair quality was superb

Customer Service

Mike was exceptional

Returned Clean

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My Experience

Courteous friendly skilled. Great results. Delivered ahead of schedule!

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Customer Service

Returned Clean