Bloomfield Hills Collision Center

4.9 (882reviews)
97%
1845 S TELEGRAPH RD,  Bloomfield Hills,  MI  48302
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Shop AssistantSparkles

In operation 5 years.

Bloomfield Hills Collision Center takes pride in our one-on-one relationships with our customers. Our knowledgeable employees allow Bloomfield Hills Collision Center to help each customer without compromising attention to detail. This stellar customer service combined with our state of the art equipment and ability to repair all makes and models of vehicles, and satisfy all insurance company claims, allows Bloomfield Hills Collision Center to be your first (and only) choice when your vehicle is in need of repairs. Bloomfield Hills Collision Center values your time, business, and your trust. The satisfaction of each customer is very important to us, from the moment you arrive in our store until you drive away in your perfectly repaired vehicle as a satisfied customer. For this reason, all of our repairs come with a limited LIFETIME WARRANTY, meaning your vehicle will be covered for as long as you own it.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Vietnamese
  • Korean
  • Arabic
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat Closed
* Holiday hours may differ.
BMW
Lexus Authorized

Reviews (882)

Customers say
Overall Customer Satisfaction
Customers consistently praise Bloomfield Collision for exceptional service quality, outstanding communication, and impressive repair results. Many highlight that their vehicles were returned looking brand new, often with complimentary detailing inside and out. The team is frequently commended for proactively coordinating with insurance companies, making the process seamless and stress-free. Repairs are frequently completed ahead of schedule, and staff are described as professional, knowledgeable, and genuinely caring. A few customers noted occasional delays, mostly attributed to insurance companies or parts availability, and rare concerns about communication gaps or minor post-repair issues. Overall, the overwhelming majority of customers express high satisfaction and enthusiastically recommend Bloomfield Collision for collision repair needs.
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"... friendly, and kept me updated every step of the way. The quality of the repair work exceeded my expectationsβ€”my car looks brand new. They completed everything ..." Read more
"Very efficient, courteous, and professional. The entire staff was wonderful and made the process as smooth as possible."
"... professional experience through and through. I feel like they went above and beyond all expectations. I hope to never have to use them again, of course, ..." Read more
"They know BMWs and restore them to OEM status which is a prerequisite for me"
"... Center, I decided to go for it. And as expected, they fixed it perfectly with no trace of damageβ€”my car looks like brand new!" Read more

Likely to Recommend

No brainer

Repair Quality

The car looked wonderful!

Customer Service

Everything looked well attended to, and Edvin was awesome with regular updates and communication

My Experience

Isiah was the best

My Experience

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Repair Quality

Customer Service

Returned Clean

My Experience

We appreciate your care and patience.. it was great working with you

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Customer Service

Returned Clean

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Repair Quality

Wonderful team to work with, especially the manager.

Customer Service

Returned Clean

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Repair Quality

Isiah, Edvin and team were great to work with. (Again - is have had previous collision service). Always responsive, informative, and accommodating end to end. They made the insurance process seamless and painless. Appreciated your positive customer experience during a frustrating time.

Customer Service

Isiah, Edvin and team were great to work with. (Again - is have had previous collision service). Always responsive, informative, and accommodating end to end. They made the insurance process seamless and painless. Appreciated your positive customer experience during a frustrating time.

Returned Clean

My Experience

Thanks to Isiah and the whole Bloomfield Hills Collision team for making my Lexus RX as good or better than new. Besides the excellent repair I was Very impressed that it was expertly detailed inside and out 😎

Likely to Recommend

I would highly recommend Bloomfield Collision to everyone I know!

Repair Quality

Thanks to Isiah and the whole Bloomfield Hills Collision team for making my Lexus RX as good or better than new. Besides the excellent repair I was Very impressed that it was expertly detailed inside and out 😎

Customer Service

Excellent! Everyone I had contact with was very friendly and helpful.

Returned Clean

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Customer Service

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Customer Service

Returned Clean

My Experience

Perfect. Thank you!

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Returned Clean

My Experience

Isiah J. was professional, patient and knowledgeable. He was so considerate and really made my repair experience go smoothly and in a timely manner. Justin, Andy and Edvin are great also and very caring. Great team!

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Customer Service

Returned Clean

My Experience

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Returned Clean

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Repair Quality

FAST and professionally completed.

Customer Service

Friendly! Good service

Returned Clean

My Experience

They were very courteous and let me know the time schedule and updated me on the progress of repairing my vehicle

My Experience

The length of time it took to repair my car, not only made me appreciate the experience, but your Collision Team and the soft spoken Mr. Isaiah.....Much Respect. I LOVE MY CAR ,. .THANK YOU for fixing that stretch. HBNME.

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Returned Clean

My Experience

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Repair Quality

Customer Service

Returned Clean