Blue Ribbon Auto Body
In operation 39 years.
When you have been in an accident or your car has been damaged in any manner, it is important to understand the condition of your vehicle. At Blue Ribbon Auto Body, we begin by making sure you are aware of your choices in the repair process. We will provide you with information and an estimate whether or not we work on your car. After your decision has been made, highly trained professionals are devoted to restoring your vehicle to pre-accident condition. Our repair shop is fully equipped with the latest diagnostic equipment and tools to give you the most professional services.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Detailing
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 0.5/5.0 -
Just really lacking in the communication department. I never felt like "you all had my back," or even cared if the vehicle ever got fixed. Did I mention that it tool nearly a 1/4 of a year to fix?
Repair Quality - 1.0/5.0 -
It took more than two and a half months for this job to get done. Also, the only way I'd get any information from Blue Ribbon was if I called or emailed several times. From my experience, I think you Blue Ribbon can greatly increase the communication you all have with customers. That was the most frustrating part. Finally, the truck was with Blue Ribbon for over two months and when I got it back, the back right taillight was out. Even if that wasn't related to the collision, it sure would have gone a long way in the customer service department to have fixed it, or at least called and let me know that you could fix it for a small fee. Instead, nobody even mentioned the taillight out, so now I'm stuck making another appointment at Dodge (since it's not just the bulb) and spending more time out of my day to get it fixed. This is frustrating, specially when the truck was sitting at your body shop for sooo long!
Customer Service - 1.0/5.0 -
Low to no communication unless prompted by me with a phone call or email. See previous comments as well.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Ty was fantastic
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.5/5.0
Repair Quality - 0.5/5.0 -
We went to pick up our truck and noticed scratches in the paint where the repair was made. We pointed out the issue and it was agreed that it will be fixed but now we have to bring the truck back. We live 2 hours away and the weather is turning nasty. My husband also has to take another day off for the additional fix that should have been done right the first time.
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
They can improve on communication. I had to call them to get updates on the timeline for getting my repairs done.
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Blue Ribbon has earned our trust. Such a trust was earned by you. Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Phenomenal job
Customer Service - 5.0/5.0 -
Phenomenal job
Returned Clean
My Experience - 5.0/5.0 -
They were very professional and facilitated both the mechanical and body repairs for my vehicle. They are great!
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Staff very courteous
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repair was perfect, and they really went above and beyond by detailing the interior.
Customer Service - 5.0/5.0 -
Everyone was friendly and kind.
My Experience - 5.0/5.0 -
Responsive, kind, and genuinely helpful. The Blue Ribbon team explained my truck repairs clearly and even assisted with the rental car swap.. Five stars.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
2nd time using blue ribbon and I will never use anyone else! You all are great. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Delays in getting parts. not Blue Ribbon's fault.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank you so much! Blue Ribbon went above and beyond to repair my care correctly and kept me updated throughout the process. I fully trust that it is like new. Every employee we interacted with was great, professional, knowledgeable and honest. Blue Ribbon even detailed the interior for me! Unexpected but just demonstrates how they go the extra mile.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great work, everything turned out beautifully!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The car looks amazing. Blue Ribbon is outstanding in body work. We are pleased with the results.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Have always been pleased with quality work.
Customer Service - 5.0/5.0 -
Very friendly receptionist and other office staff.