Blue Ribbon Auto Body

4.8 (1,757reviews)
95%
1450 Cedar St.,  Missoula,  MT  59802

In operation 39 years.

When you have been in an accident or your car has been damaged in any manner, it is important to understand the condition of your vehicle. At Blue Ribbon Auto Body, we begin by making sure you are aware of your choices in the repair process. We will provide you with information and an estimate whether or not we work on your car. After your decision has been made, highly trained professionals are devoted to restoring your vehicle to pre-accident condition. Our repair shop is fully equipped with the latest diagnostic equipment and tools to give you the most professional services.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Detailing
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,757)

My Experience

All the repairs look great. And the detailed list of what you did was very helpful. First time using you and we were grateful and impressed with the work you did. We will recommend you.

Likely to Recommend

We would absolutely recommend them and use them again.

Repair Quality

Great to work with and the car looks and runs like new.

Customer Service

The car took a few days longer than the original estimate to be finished, which is fine. It would be good to proactively keep the customer informed as we had to call each time to see how it was coming. Otherwise things went fine.

Returned Clean

My Experience

Beautiful job.. Thank you

Likely to Recommend

Repair Quality

Customer Service

Beautifully done and in a short amount of time

Returned Clean

Likely to Recommend

Repair Quality

Awesome

Customer Service

Returned Clean

My Experience

We were completely satisfied with the service, work and materials. We were frustrated that there was no communication between the body shop and accessories. A topper and grill guard were waiting to be installed. We had numerous conversations with the body shop about their being installed after the body work. When I called to follow up the lady in accessories said. “ I just got the keys this morning and it will be several days before it’s completed “. I expressed frustration with the lack of inter-department communication. It was ultimately resolved. Unfortunately, Carrie’s customer service skills were lacking, she became very defensive and repeated it wasn’t her fault because she just got the keys. As a long term business owner I felt these comments should be made so the communication and customer service matters can be addressed. That said I willingly will recommend Blue Ribbon to others and will use your services again when needed.

Likely to Recommend

Repair Quality

I am extremely satisfied with the repairs, and they have a super-friendly staff, and I will always choose Blue Ribbon for my repairs!

Customer Service

Blue Ribbon has been fantastic to work with. Not only did they do an excellent job repairing our vehicles, but their staff is super friendly and very helpful. Thank you!!!

My Experience

They did a fine job and completed it on time. They even cleaned it up for me.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The customer service was amazing and they were so patient with my calls for updates!

Likely to Recommend

Repair Quality

They did so good on fixing my car it's like i never had been bumped into

Customer Service

Returned Clean

My Experience

I am happy with the job you did Thanks

My Experience

My Experience

Very good experience all the way around. Very pleasant staff. Thank you all who participated. Will not hesitate to come back.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

You guys have worked on 3 of my vehicles and as always do an excellent job, thanks

My Experience

I’ll be calling tomorrow because my sensors weren’t calibrated! Now I have to miss work to get this fixed and I turned in the rental car. Not happy right now at all!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great service and communication

Customer Service

Great service and communication

Returned Clean

Likely to Recommend

Repair Quality

They were professional, efficient, and kept me informed of the details. This is the second time we have brought a vehicle to Blue Ribbon Auto and are fully satisfied. Highly recommend!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

I appreciated being acknowledged when I walked in the front door. It’s especially hard when the accident was my fault, but they were very kind and non-judgmental.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Very easy to work with

Customer Service

Ian was great! He kept us updated and went the extra mile

Returned Clean

Likely to Recommend

Repair Quality

The work they did on my care looks really good and they washed the whole car and made it look nice. I appreciate the staffs kindness and the work the body shop did to fix my bumper.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Been using blue Ruben since 07, I'm never disappointed. Always stop and work.

Customer Service

Returned Clean