Blue Ridge Collision Center

4.6 (980reviews)
100%
625 Smith Rd,  Mt Airy,  NC  27030
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Shop AssistantSparkles

In operation 8 years.

Blue Ridge Collision is a family owned collision repair facility. We offer the most state of art repair methods with all the equipment and training to repair your vehicle back to factory specifications . We offer a full lifetime warranty with all repairs. We strive to provide the highest level of customer satisfaction by keeping you informed throughout the repair process. We are I-Car gold certified which gives you reassurance that your car will be repaired back to factory specifications in safety and appearance.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
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Reviews (980)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for exceptional customer service, with staff described as friendly, professional, and accommodating. The quality of repairs receives high marks, with many noting perfect paint matches and work that makes vehicles look like new. Communication stands out as a major strength, with customers appreciating regular text updates and being kept informed throughout the repair process. Timeliness is generally excellent, with many repairs completed on time or even early. However, some customers noted issues with incomplete work requiring return visits, paint defects, and occasional delays in completion dates.
AI-Generated from reviews written in the last 12 months
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"Excellent repair job. I am very pleased with the job done. I will recommend Blue Ridge Collision to anyone ..." Read more
"The repair was perfect! Cant even tell where the damage was and the color match was perfect. The work was ..." Read more
"Blue Ridge Collision does impeccable work. Im always satisfied with the customer service I ..." Read more
"Paint defects on the truck.Left first time due to paint defects and went back today and truck paint has defects."
"on the left side of the car the side skirt was not fully put back on other than that the repair on the side ..." Read more
"They replaced my front bumper perfectly! It was completed sooner than expected. They even cleaned my car up nicely! I am very pleased ..." Read more
"It was early"
"Well let's just say was far from what I expect. Was given multiple completion dates that kept changing. Ok things happen i get it. Then was told it would ..." Read more
"They were verry kind and had it done when they said it would be."
"... pleased with everything from start to finish and finishing on time." Read more
"Blue Ridge sent out text messages during the entire process."
"Everything went extremely smooth. Communication was excellent. The repair looks great. I couldn't ask for a better ..." Read more
"Updates came very often!"
"I was impressed with daily update from start to finish."
"Very nice business to work with. Kept me updated on everything. Did not take nearly as long as I thought it would. ..." Read more

My Experience

Very friendly staff, great service

My Experience

My car looked like nothing had ever hit it !!! You guys did an awesome job , everyone was so nice and friendly!! And love the lifetime warranty on the repair !!! Great job ! Highly recommend you all !!!

My Experience

My car looks great. Thank you so much.

Likely to Recommend

I would recommend them to everyone

Repair Quality

I am ao happy with the work done on my car. It was great being updated on the progress of my car. They got my car in quick and back to me. Danielle was sp pleseant to deal with. Thank you so much and it was a great experience.

Customer Service

Wonder to deal with and I would recommend them to everyone.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Thank you Danielle 😊! And Blue Ridge Collison for doing the repairs on my Ford Ranger. Danielle was great to work with and done everything she could to make sure my Ranger was fixed. It was and is very much appreciated! My Ranger looks great. Thank you so much!!

My Experience

Very fast and efficient. All staff were friendly.

Likely to Recommend

Repair Quality

They do great work! Love the new text messages with daily updates.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Will recommend you guys to everyone.

My Experience

The professionalism is amazing, the customer service was perfect, everyone there is really nice. My car came back perfect. Hopefully I won’t have another accident lol but if I do, I’m coming back here!

My Experience

Blue Ridge Collision did an excellent job on the repair of my Nissan! The customer service was also great to work with! They got the repairs done right when they said they would be done by. Thanks

My Experience

My windshield washer container will not hold fluid.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

My Experience

Great work done fast. Very satisfied. Great communication letting us know progress of job being done. Highly recommend.

My Experience

Thank you 😊 im 1000 percent happy and grateful thank you all so much

My Experience

They repaired the car beautifully! Was super friendly, they were fast & efficient, and did a great job! The outside of the car where it was damaged was restored to a better condition than before the damage!

My Experience

They do a fabulous job. My car looks fabulous like it’s brand new right off the lot. They take the time to talk to you. Listen to you. They work with you. They are the best.

My Experience

Thank you great service, and it was done a week ahead of time.

My Experience

Great experience with this group. They’re dedicated, are excellent communicators, and did a phenomenal job on replacing my side mirror.

My Experience

The people at Blue Ridge are always good people and do fine work

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Thank you for your speedy and friendly service. The repair work is flawless. Car looks brand new again.

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