Blue Springs Ford
In operation 54 years.
Blue Springs Ford is here to assist you with any vehicle repair, whether it be a simple chip and scratch repair, paintless dent removal, or collision repair. Our collision center in Blue Springs, MO, is fully staffed with certified technicians who are knowledgeable in all things collision. Trust that your vehicle is in the right hands when you schedule an appointment with the Blue Springs Ford collision center. Our service center can assist you with any questions about your repairs or schedule you for a free estimate. Simply give us a call at (816) 224-3499 or contact us online and we will gladly assist you.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 6:00 pm |
| Tue | 7:30 am - 6:00 pm |
| Wed | 7:30 am - 6:00 pm |
| Thu | 7:30 am - 6:00 pm |
| Fri | 7:30 am - 6:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 0.5/5.0 -
I didn't get any updates on my car unless I called.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0 -
The only issue I had is they told me it would be done in three days. When I called back, they told me six days which would’ve run it over the weekend. When I told them they had told me three days they did make it happen I got it before the weekend.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
My favorite place to service my vehicle
Repair Quality - 5.0/5.0 -
They communicated with me well. They also stayed in communication with the insurance company well. From the start at the front desk to the end when I picked up my vehicle (someone said have a blessed day) great service! AND my car looked great!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
very good customer support.
Customer Service - 5.0/5.0 -
told me exactly what was happening and when and what was needed to be done
Likely to Recommend - 0.5/5.0 -
lack of communication, lack of expertise and lack of time.
Repair Quality - 1.5/5.0 -
Blue Springs Ford had the car, after it was stolen, since March 14. Tells us parts have been ordered and then tells us that it won't be worked on for 2 weeks due to the technician being on vacation. then told the car was going to subaru. then tells us that parts have been ordered again. then all of a sudden, the car is totaled. The paperwork stated the dash was smoking from day one. which is odd since we were told parts were ordered, then not ordered then ordered. I think this company has been a challenged and I have expressed my frustration to American Family and stated that we will not use this facility ever again. Common courtesy was never displayed here and to keep a car for 2 months, then total is it not acceptable, in my opinion. If the car could not have been repaired, then someone should have told us that up front and not 2 months later. very frustrating.
Customer Service - 1.5/5.0 -
customer service - at first it was great, but then it was terrible. I do not believe we were ever told honest answers about the car.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
You had my vehicle for a month you put approx 120 miles on the odometer and burnt 1/2 a tank of gas
Customer Service - 0.5/5.0 -
I couldn't get a straight answer when I called to find out when repair would be completed an nod the cost to my insurance company was astronomical
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Ronnie handled my repairs very well. Answered all my questions and concerns. I was very happy with the body work done
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did an awesome job and finished before I was expecting it to be done ! Would definitely use them again
Customer Service - 5.0/5.0 -
Very helpful and friendly to talk to
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks Great!
Customer Service - 5.0/5.0 -
Everyone nice and friendly!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service, the workmanship was excellent