Caliber - Blue Springs

4.7 (470reviews)
92%
3705 US 40 E Highway,  Blue Springs,  MO  64015

In operation 29 years, 3 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford

Reviews (470)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding communication, with many highlighting frequent text and phone updates throughout the repair process. The quality of repairs received high marks, with numerous customers noting their vehicles looked brand new or showroom-ready upon return. Timeliness was a strong point, as many repairs were completed ahead of schedule. The front office team was widely recognized for being warm, professional, knowledgeable, and personable. A few customers noted areas for improvement, including isolated incidents of incomplete repairs, cleanliness concerns, and delays due to parts availability or technician issues - all of which were mentioned directly in customer feedback.
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"Staff was friendly, informative and kept me updated. My vehicle looks like it did wben i drove off the lot."
"... an excellent job repairing our vehicle. There was absolutely no sign of the damage and it looked showroom new" Read more
"Seamless repair done on time quality job done probably the easiest experience Ive had with the ..." Read more
"Fantastic service and flawless repair. Can't even tell it was damaged in the first place. Staff are personable and kind"
"... out in less than two weeks. When I got my car back, it was clean, detailed, and you couldn't tell what had happened to it. It was like getting a new car." Read more
"... care of me and answered all of my questions. They gave me frequent updates through a convenient text. I trust them fully." Read more
"... informed at all times as to the progress on our repairs. Through phone calls, and texts we were never left in the dark." Read more
"... several times while I had the loaner car. Did you know they call every few days just to give you an update on the vehicle. The car looks new. My husband and mom said the same ..." Read more
"Incredibly fast service. Excellent communication throughout the repair."
"Never received an update about my car via text or email even though I signed it for both types of communication."

My Experience

Courtney was easy and great to work with! She explained everything to me!

My Experience

They do a great job and very courteous.

Likely to Recommend

Repair Quality

Great repair job.

Customer Service

Returned Clean

My Experience

Appreciate the speedy time of repairs

Likely to Recommend

Repair Quality

Very friendly

Customer Service

My Experience

The team was very thorough about explaining the repair process and timeline. They kept me informed throughout the repair process about how it was going. They were friendly and helpful.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Perfect

Repair Quality

Great job and friendliest

Customer Service

Very nice people

My Experience

The truck looks good as new. Very difficult, if not impossible to tell it was ever damaged.

Likely to Recommend

I already have a few times.

Repair Quality

The truck looks like it did before the damage.

Customer Service

Communication was great and updates were sent out regularly.

Returned Clean

My Experience

All of the services that were provided to me were excellent. My car looks like it is fixed. Thank you Courtney, Jessica and Billy for your excellent support. Thank you Ronda Tillman

Likely to Recommend

Telling everyone I know about this business!

Repair Quality

Everything is great!

Customer Service

They did an awesome job!!!

My Experience

The maintenance light is still on and Collision sensor says still needs fixed?

Likely to Recommend

Repair Quality

Great service. Went out of way to make it better. Very professional and friendly.

Customer Service

Great service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

I was very happy when I got my car back they were wonderful

Customer Service

Returned Clean

Likely to Recommend

Will not at all

Repair Quality

No communication once vehicle changed locations, parts missing at pickup

Customer Service

Manager at blue springs location cursed constantly and acted extremely unprofessional. Front desk clerk there was friendly

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Caliber collision is the best in business

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Communicate well, we’re efficient in their work, and did all they could to ensure and good outcome

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean