Caliber - Grandview

4.9 (1,156reviews)
98%
14709 East Frontage Rd,  Grandview,  MO  64030

In operation 29 years, 4 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (1,156)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding service quality, clear and proactive communication, and timely repairs. Many highlight that their vehicles were returned looking brand new, with several noting complimentary interior and exterior cleaning as a pleasant surprise. Frequent text and phone updates throughout the repair process were widely appreciated, helping customers feel informed and at ease. Repairs were often completed ahead of schedule, exceeding expectations. A few customers noted minor issues such as calibration concerns, alignment problems, or small cosmetic imperfections upon pickup, and some mentioned occasional gaps in communication during longer repair periods. Overall, the vast majority of customers express high satisfaction and enthusiastically recommend the shop to family and friends.
Select to learn more
"They completed the work earlier than expected."
"... was being updated about the entire process as well. My car was ready earlier than expected and looked amazing. They also cleaned my car as well so that was a nice ..." Read more
"... simple and fast. The communication is excellent. The work was done earlier than estimated which was reasonable to begin with. They cleaned inside out of the car ..." Read more
"Was ready early - I was quoted two weeks, but it came back in one week."
"... estimate & explained what the repairs would consist of. Car was completed earlier than projected. Workmanship first rate!" Read more
"... would have been impressed with their communication. Gold standard customer service" Read more
"Caliber had great communication throughout the repair process , relying any delays to me to help establish and ETA.They did ..." Read more
"... understanding with all of our questions and concerns. Our car was done before promised and we were kept informed through the entire process!" Read more
"I was impressed with the communication throughout the process. The people that I interacted with were friendly ..." Read more
"Office, estimating, and repair staff were friendly, honest and professional. Took the time to answer questions ..." Read more

My Experience

My Experience

Aaron has good leadership qualities and he has picked the right people for the right jobs.. I've been a trucker for 4 years and I know a happy team when I see one in you can tell the team here in Grandview Missouri loves customers they get the job done right bar-none..

Likely to Recommend

Great

Repair Quality

Great

Customer Service

Great

Returned Clean

My Experience

I am thoroughly impressed with Aaron and his team. My vehicle looks amazing! Not only was the repair done very nicely, the attention to detail to clean the inside and outside was a super special touch. I appreciate you all taking care of of me in a timely manner and for saving me a to. Of time by allowing me to return the rental to the repair shop. I will definitely recommend Grandview Caliber Collision to friends and family!

Likely to Recommend

Repair Quality

Customer Service

I was thoroughly impressed with the customer service! They saved me time by allowing me to drop off my rental car at their shop, which I didn't even know was an option.

Returned Clean

My Experience

Wh4n I took my Camaro to Caliber, my baby was so sad and hurt. Almost three weeks later. She is beautiful again. Caliber did an awesome job. They kept me informed every step of the way. When I picked my car up, they had washed and detailed her. They definitely have my business, should i ever need collision repair, from here on out

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Phenomenal service and communication

Customer Service

Returned Clean

My Experience

John was fantastic to work with!!

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Everything is looking good 💯

Customer Service

My Experience

Thank you!!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Aaron and his team are phenomenal! The attention to detail and the communication were flawless. The repair work is exceptional as well.

Likely to Recommend

Repair Quality

Looks brand new after the work.

Customer Service

Office, estimating, and repair staff were friendly, honest and professional. Took the time to answer questions without rushing for a decision. They enjoy their jobs and are good at them.

My Experience

Excellent customer service and my jeep looks so nice after the hail damage was repaired.

My Experience

My car looks brand new and I couldn’t be happier. I appreciate all the communication along the way.

Likely to Recommend

Repair Quality

Nancy and Aaron were great. Would totally do business there again.

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

My Experience

Caliber is fantastic. I got into a fender bender and chose them to repair my car. Nancy and Aaron were great throughout the process. I was given the run around by the insurance company for about a month and they made sure to keep me updated every step of the way AND had my car repaired within a few days of the approval, so I wouldn't be waiting any longer. They take pride in their work and will treat you like a person, instead of just a dollar sign. Highly recommended.