Caliber - Lees Summit - SE Blue Pkwy

4.8 (635reviews)
94%
710 SE Blue Parkway,  Lee's Summit,  MO  64063

In operation 29 years, 3 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (635)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its high-quality repairs, with many noting their vehicles looked brand new upon return. Communication was a standout strength, with frequent text and call updates keeping customers informed throughout the repair process. Timeliness was also highlighted positively, as numerous repairs were completed ahead of schedule. Customers appreciated the professionalism, friendliness of staff, and the added touch of vehicles being cleaned inside and out. A few customers noted areas for improvement directly from their experiences: occasional delays in parts arrival extended repair times, some customers had to call in for updates due to communication gaps, and isolated assembly or quality concerns were raised upon vehicle return.
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"... second time Ive had to use their service. However, both times I have been totally impressed with their professionalism and friendly and caring attitude! Everyone I dealt ..." Read more
"... totally impressed with their customer service and the repairs were beyond my expectations. . They went above and beyond to make sure I was ..." Read more
"... up my vehicle, I encountered professional workers. They did an awesome job on my car. They stayed in contact with me to give me updates ..." Read more
"They did an excellent job on my repair and paint job. It appears they vacuumed the interior, cleaned the ..." Read more
"My truck looks as good as it did the day I drove it off the lot. They finished the work a full week ahead of the ..." Read more
"... good as it did the day I drove it off the lot. They finished the work a full week ahead of the estimate and were incredibly easy to work with. Kept me updated ..." Read more
"... well informed. My issue was with how often we had to wait extended times for parts to be ordered and then arrive." Read more
"6 days before projected finish date!"
"I was told on Friday it should be available on Monday. Did not receive until the following Friday"
"Great service. Great communication. Work done one week ahead of time. This team cares about people!"

Likely to Recommend

Repair Quality

Looks great appreciate the help thank you 🙏

Customer Service

My Experience

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Repair Quality

Customer Service

Returned Clean

My Experience

You guys are terrific! Explained everything that had to happen to my poor crunched car. Well executed. Thank you.

Likely to Recommend

Repair Quality

My experience could not have been better.

Customer Service

Everyone was terrific..

My Experience

This was my first experience with Caliber and I don’t think I could be how it went. The staff was so nice and helpful. I was always updated about the progress of my vehicle. They even got it done about a week faster than estimated. The car was beautiful when I picked it up and even cleaned out on the inside. Very satisfied and would definitely recommend to anyone who needed their services.

Likely to Recommend

Repair Quality

Front door closure not satisfactory

Customer Service

Returned Clean

Likely to Recommend

The overall experience was really good. Customer service was polite and informative and the truck looks great

Repair Quality

Caliber did a great job at fixing everything after the accident. The truck acts like it is new again

Customer Service

The communication was frequent at first, but then a couple weeks without much and then it picked up again

Likely to Recommend

Repair Quality

The car looks amazing!

Customer Service

Great service all around.

Returned Clean

Likely to Recommend

I have already started that process.

Repair Quality

Caliber Collision in Lee’s Summit is top notch. From the moment I stepped into the office until I picked up my vehicle, I encountered professional workers. They did an awesome job on my car. They stayed in contact with me to give me updates of their progress. I would highly recommend them for any type of vehicle repair!

Customer Service

As stated before, all personnel members were professional. They made arrangements for my rental car so there were no stress points. Everything was done in a timely manner.

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Repair Quality

Customer Service

Returned Clean

My Experience

Looked very nice and was returned quickly .

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Overall great job! They kept me updated and well informed about the things needed to fix my car.

Customer Service

Very kind and helpful staff. They were able to answer any questions that I had.

My Experience

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

My Experience

Dylan and Jenny were great to work with! I will recommend them to anyone needing repairs.

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Repair Quality

Customer Service

Returned Clean

My Experience

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Repair Quality

Very very pleased.

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Caliber provided great service in a timely manner. Completely satisfied with the work.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean