Caliber - Lees Summit - SE Blue Pkwy

4.8 (603reviews)
95%
710 SE Blue Parkway,  Lee's Summit,  MO  64063

In operation 29 years, 3 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (603)

Customers say
Overall Customer Satisfaction
Customers consistently praise the exceptional customer service, with staff being described as friendly, professional, and courteous throughout the repair process. The quality of repairs receives outstanding feedback, with vehicles looking like new and work completed to high standards. Communication stands out as a major strength, with customers appreciating regular text updates, phone calls, and being kept informed at every step. Timeliness is another highlight, with many repairs completed ahead of schedule and within promised timeframes. Customers frequently mention the unexpected bonus of receiving thoroughly cleaned vehicles, both interior and exterior. The shop demonstrates going above and beyond expectations, with staff showing genuine care and professionalism that creates positive experiences during stressful situations.
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"I was totally impressed with their customer service and the repairs were beyond my expectations. . They ..." Read more
"They did a great job on my ram 2500, the crew there went above and beyond to make sure my truck was repaired. ..." Read more
"The staff was very professional and kept me informed as to the progress of the repairs. My vehicle looks ..." Read more
"Great service, professional and knowledgeable staff, timely completed repairs"
"My car looks brand new!"
"Finished 7 days earlier than estimated"
"6 days before projected finish date!"
"Vehicle was ready as promised"
"My car was repaired expertly and in a shorter time frame than expected."
"Vehicle was delayed by over a week."
"Kept in touch by text messages at least once a day!"
"I really appreciated the communication via text messages to inform me about the progress on my repairs. It ..." Read more
"Updated me every step of the way."
"Yes, great communication throughout the entire process."
"The communication was lacking, as I had to call four times to check on the service progress, and I was ..." Read more

Likely to Recommend

Repair Quality

Great job overcoming obstacles in the repair and searching for the quality parts to complete the build. Thank you

Customer Service

Everyone very friendly and informatice

Returned Clean

Likely to Recommend

Entire estimate, repair and insurance process was a breeze.

Repair Quality

First time using Caliber. Everyone very professional and efficient. Repair was timely and awesome.

Customer Service

Jenny is professional and stays on top of repair status.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Awesome job!

Likely to Recommend

Repair Quality

Easy smooth process!!

Customer Service

Likely to Recommend

Repair Quality

they were fantastic

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Good communication here. I had a very positive experience. Very professional.

Likely to Recommend

Repair Quality

They did a great job fixing my car. Quality work is very appreciated.

Customer Service

Excellent communication.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Everything was great! Great team over there. Any and all questions were answered in a timely manner, and I felt like I was taken care of very well!

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The two staff members I dealt with were Jennifer and Dylan and both made my experience with caliber really pleasant. I picked up my car yesterday which was sooner than anticipated and it looks wonderful. Hopefully I will never have to use them again, but, if I do, I would be more than happy to do repeat business and refer them to any friends of mine.

Likely to Recommend

I already have recommended you.

Repair Quality

Great staff they did really good work and communication was wonderful.

Customer Service

Customer service could not have been better incredibly pleasant staff from the front desk to the technician. I would give the technician a 10+.

Returned Clean

Likely to Recommend

Great information and job.

Repair Quality

Nice job. Great info about post care.

Customer Service

Very nice verbal communications.

Returned Clean

Likely to Recommend

Repair Quality

Friendly and respectful

Customer Service

Likely to Recommend

I would

Repair Quality

The truck looks good. You finished early took care of everything really well.

Customer Service

Friendly, prompt and courteous

My Experience

They got me on the schedule quick and it looks great

Likely to Recommend

Repair Quality

Stayed in touch with us ev n while we were on vacation.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I like that Caliber collusion keep me informed about the status of my car. They called to let me know my car was ready ahead of schedule and Dylan did a great job making my car look brand new! I was also glad to know the paint job came with a warranty. Thank you all for doing such a great job.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Very nice din e the beginning and didn’t take as long as expected !