Blue Springs Ford
In operation 54 years.
Blue Springs Ford is here to assist you with any vehicle repair, whether it be a simple chip and scratch repair, paintless dent removal, or collision repair. Our collision center in Blue Springs, MO, is fully staffed with certified technicians who are knowledgeable in all things collision. Trust that your vehicle is in the right hands when you schedule an appointment with the Blue Springs Ford collision center. Our service center can assist you with any questions about your repairs or schedule you for a free estimate. Simply give us a call at (816) 224-3499 or contact us online and we will gladly assist you.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 6:00 pm |
| Tue | 7:30 am - 6:00 pm |
| Wed | 7:30 am - 6:00 pm |
| Thu | 7:30 am - 6:00 pm |
| Fri | 7:30 am - 6:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks like NEW!
Customer Service - 5.0/5.0 -
Always ready to answer questions. Seek to serve my needs. Friendly
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I took my car to two other local dealerships for a mixture of issues and claims. The other dealerships were hesitant to help me because there were several different things going on. Gary Crossley Fird in Kansas City wouldn’t even return my calls and I will never go back there nor recommend them. Blue Spring Ford Body shop was polite and never flinched at the many different pay situations in my car. Instead Derrick got right on my car and helped me through every step.
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
There was small amount of dust in the paint. Brought it to their attention and they immediately took the car and gave me a very nice loaner car to drive away in. The following day it was repaired and in perfect condition. Excellent service.
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
I will do everything in my power to inform my experience with everyone I know on how you do business.
Repair Quality - 0.5/5.0 -
My car sat there for a month with no phone calls to me whatsoever. I finally decided to have a tow truck take it to someone who will actually work on it. I guess my money isn’t any good there. I’ll never be back
Customer Service - 0.5/5.0 -
There’s a high level of “lack of communication” on your part. I guess since your guys never thought about working on it reflected your need to communicate.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service, car looks like new!
Customer Service - 5.0/5.0 -
Very kind , friendly and helpful
Likely to Recommend - 2.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 2.5/5.0 -
I feel like my repair was not assessed properly. Then the repair was just put on a back burner while a part was being waited on it to be delivered. I am not convinced that anyone actually looked for the part.??? There wasn't one anywhere in the country???
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 2.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
I left messages and no one returned my messages. I called on Wednesday and was told that definitely on Thursday, my car would b ready. It wasn’t and there was no contact with me. Also last Friday, Oct 21, I called and was told that the person working on my car was at lunch. When I asked if he was the only one who knew what was going on with my car, I was told, “ I mean I can’t follow him around and watch what he’s doing.” Very rude customer interaction.
Likely to Recommend - 1.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 0.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Not pleased the bottom trim did not come in and I have to bring it in later, but that was out of your control. I feel you did an excellent job so far! Am anxious to get it completed.
Customer Service - 5.0/5.0 -
Everyone was courteous and helpful and did exactly what they said they would do.