Bob Allen Ford
In operation 39 years.
Bob Allen Ford has been closely associated with the automotive industry for over 38 years, not only as a new and pre-owned car dealer, but also as the operators of a highly reputable collision center. Now, with over 30 years of experience to draw upon, we have designed, built, equipped and staffed one of the region's most advanced facilities for collision repair. The ultimate goal of Bob Allen Ford's Collision Center is to restore your vehicle to its pre-accident condition. We work with all insurance carriers to ensure you receive the best quality repair. By combining old fashioned craftsmanship with state of the art technology we are able to repair your vehicle quickly and return it promptly, while providing the standard of excellence that has become a tradition at Bob Allen Ford.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 6:00 pm |
| Tue | 7:30 am - 6:00 pm |
| Wed | 7:30 am - 6:00 pm |
| Thu | 7:30 am - 6:00 pm |
| Fri | 7:30 am - 6:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Brian is a very nice young man
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Brian was a great communicator and very knowledgeable.
Customer Service - 5.0/5.0 -
The overall experience was great.
Returned Clean
My Experience - 5.0/5.0 -
Brian was great
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everything was perfect thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
The work that they did on the car was great but it took so much longer than they said. When I went to share my concern, the guy who I had talked to after I went to pick up my car was absolutely disrespectful and rude. He almost kicked me out telling me that he had no time for me and he had an appointment with someone else. He threw the supervisor's card to me and told me to call him if I wanted. My family and I were always customers at your dealership but we will never give our business to such disrespectful staff. I hope you look into it and happy to answer more questions if our satisfaction truly matters.
Likely to Recommend - 0.5/5.0 -
Un happy: 1- some of your employee's attitude 2- missed up with my monitor, god knows how much I have to pay to fix it from my pocket. 3- my appointment was 7/8 and I got the notification telling me that my car is on the truck to repair on 7/15, so I payed extra for rental from my pocket.
Repair Quality - 2.5/5.0 -
The repair is really good but they missed up with my monitor, I know they change my pumper, so the monitor issue is related to the pumper. that what the GM. dealer told me, I took it back to Bob Allen , Brian told me its not their mistake. It was working before they start fixing my car. When I get my car back I didn't patination to the monitor, because I was in hurry to take my car to Midas to change my battery to me, when I started there after they japed it to me Brian told me you can't started again if you turned it off because of my battery, I noticed there my monitor was off but I thought it will work again after I change the battery. But It didn't.
Customer Service - 1.5/5.0 -
Brian was nice but Charles and the others were rood
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Dent was expertly repaired!
Customer Service - 5.0/5.0 -
Brian was a delight to work with!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Courteous, kept me Informed and did quality repair.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Brian was excellent in assisting me with my repairs. He worked well with my insurance company for hail damage claim and it was effortless on my part.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was very pleased with the work done on my vehicle.
Customer Service - 5.0/5.0 -
Very nice people to work with. Very accommodating to my needs. Great communication.
Returned Clean
My Experience - 5.0/5.0 -
Brian Ellis was very good at keeping us informed in all aspects of the repair. The repair was completed ahead of schedule. Thank you Brian and everyone that assisted you in the repairs.
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0 -
I only received customer service from Brian Ellis. He was polite. It was just Brian stated that he was never able to reach me with my cell phone number but when I called him, I was always able to speak to him.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
The repair took quite a bit longer than originally planned. I guess had trouble getting correct parts. Seems like quite a bit of gas was used not sure why.
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The repair experience with Bob Allen Ford was excellent from start to finish. The man I worked with was most helpful and courteous. The car looks brand new. The job was completed earlier than expected. There were no delays. The shop was very thorough. Work was excellent. I am happy to recommend Bob Allen to others.
Likely to Recommend - 5.0/5.0 -
I will be very happy to recommend the shop.
Repair Quality - 5.0/5.0 -
The quality of the repairs done to my vehicle at Bob Allen Ford was excellent. The car.looks new again. It was completed ahead of schedule. The young man I worked with was very helpful and personable. The experience and end result from star to finish was more than hoped for. I will be happy to recommend Bob Allen to others.
Customer Service - 5.0/5.0 -
He carefully detailed the work to be done and kept me informed through the process. I knew exactly what to expect. He had a great sense of humor, was personable and very helpful.
Returned Clean
My Experience - 5.0/5.0 -
It took a long time, but the team was helpful and kind. The side of things that involved me were pain free. Thanks for all involved. 4.5/5 would be 5 but it took to long.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0 -
They did a great job but it took to long and then they delayed the pick up date and caused confusion on my rental place. The people were great and the work was very thorough.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Brian did a great job explaining the process and scope of the work