Bob Bell Collision Center

4.7 (853reviews)
90%
7900 Eastern Avenue,  Baltimore,  MD  21224

Bob Bell Automotive is a family owned auto business that has been serving the community since 1979. Our goal is to provide high quality repairs on a timely basis. We provide a high level of customer communication throughout the repair process including text and email messaging with vehicle owners

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Ford
GM
Hyundai
I-Car
Kia
Nissan

Reviews (853)

Likely to Recommend

Repair Quality

My experience was professional and courteous; the attention to the work in question was both knowledgeable and that of experience. I couldn’t ask for anything else. The Staff are exceptional.

Customer Service

The Bar was exceeded ‼️

Returned Clean

My Experience

I am completely satisfied with all the service I received and would recommend everyone to trust you service, everyone was polite and friendly

Likely to Recommend

Repair Quality

Customer Service

They are the only place I would go to get my car worked on they do excellent work I am also very satisfied with the customer service they are very polite and good at what they do .

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Ray Gordon was very professional Ana a pleasure to work with. Give him a raise

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Always do an excellent job!

Customer Service

A lot of back and forth. I feel like sometimes they knew that my are wouldn’t be ready, yet they would t tell me.

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Unfortunately, I had to reach out to the repair shop to check on the status of my repairs.

Customer Service

Repairs are completed and I am satisfied with the results.

Returned Clean

Likely to Recommend

Repair Quality

Great service

Customer Service

Returned Clean

My Experience

Name Lorraine they handle pain in the ….customers very well such as myself keep calling showing up wanting me vehicle

Likely to Recommend

Repair Quality

Customer Service

Time to Repair - This js where I had a majority of my issues. Took close to 3 months. Know some of that was waiting on parts, but still is frustrating. Repair Quality - Everything appears to look good. Will know once I drive the car more. Overall, good service.

My Experience

Great job. Friendly staff.

Likely to Recommend

Repair Quality

Great service. Friendly staff.

Customer Service

Friendly staff. Great job.

Returned Clean

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

79 days are too much to get the car fixed.

Customer Service

Raymond Gordon is competent and well knowledge person. He has answered all my questions with concrete evidence.

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Likely to Recommend

Truck looks great

Repair Quality

Job well done

Customer Service

Returned Clean