Bob Bell Collision Center
Bob Bell Automotive is a family owned auto business that has been serving the community since 1979. Our goal is to provide high quality repairs on a timely basis. We provide a high level of customer communication throughout the repair process including text and email messaging with vehicle owners
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone was great with communication.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Paul is their
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.0/5.0
Repair Quality - 1.5/5.0
Customer Service - 1.5/5.0 -
It took longer than what my car needed to be there by there own mistake, I had to pay longer for rental and for some reason the next day car said I needed a oil filter change., Not okay
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone was very kind trying to help me get my truck back as soon as possible They did a great job on matching the paint and fixing my truck changing my bed like I asked them to you it may cost me a little bit more money but it was well worth it they even took care of Getting my rental car back thank you very very much
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone is always very helpful and courteous at Bob Bell Nissan. I’ve been buying my cars there since 2002, 11if them , and one of the main reasons is customer service, service dept and body shop. I’ll continue to buy more cars so long and all that stays the same.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
They did a great job but an error did delay repair fir over 2 weeks
Customer Service - 5.0/5.0 -
Always excellent customer service
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent work
Customer Service - 5.0/5.0 -
Good
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0
Returned Clean
Kept me Informed?
Yes
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Good service
Repair Quality - 5.0/5.0 -
They have me rear side mirror replace like a brand new again .
Customer Service - 5.0/5.0 -
I am happy with the work done in my car .
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 2.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
James and the staff were great!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0 -
Only because of the time it took to get our vehicle back
Repair Quality - 5.0/5.0 -
Very pleased with the work. Nicely done.
Customer Service - 3.0/5.0 -
They never return phone calls. We called several times without receiving a response.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 3.0/5.0 -
The driver side mirror was replaced with a non-OEM part per Insurance Co. adjuster's determination. However, the mirror vibrates during driving even on smooth surface causing blur vision and motion sickness. Also, this mirror leaves a big and distracting spacing.
Customer Service - 4.0/5.0 -
Appreciate that the mirror was replaced quickly. For the painting job, I missed two status and scheduling calls from the shop so I called the shop directly. Scheduling was a little unsettling since I was not assured that the car would be ready for pick up as agreed. I understand you have tight schedule and doing your best, but my schedule was agreed couple weeks ahead and I could have scheduled for a later day for better assurance.