Bob Bell Collision Center
Bob Bell Automotive is a family owned auto business that has been serving the community since 1979. Our goal is to provide high quality repairs on a timely basis. We provide a high level of customer communication throughout the repair process including text and email messaging with vehicle owners
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 0.5/5.0
Repair Quality - 1.0/5.0 -
My truck was there since May 10th. Finally ready this week but not really. You ignored indicator lights that was connected to accident.
Customer Service - 1.0/5.0 -
Same
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service, from beginning to the end.
Customer Service - 5.0/5.0 -
Good
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 3.5/5.0 -
Driver side rear molding replace sticks out
Customer Service - 0.5/5.0 -
Not happy at all. Kept getting the run around . End it wasn’t until a lady name Michele got involved that I ever received a call back
Returned Clean
Likely to Recommend - 0.5/5.0 -
I will never use this facility ever again. if I recommend anyone here, it is because I absolutely hate them and want them to suffer.
Repair Quality - 2.5/5.0
Customer Service - 2.5/5.0 -
Jared (spelling?) and Ray are the only reason it gets a 5. They are wonderful
Returned Clean
Likely to Recommend - 5.0/5.0 -
I would come again, a very Pleasant atmosphere and good Customer service
Repair Quality - 4.0/5.0 -
Parts wasn’t in for repairs
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
I will never step foot into this place again now that I see what it’s about.
Repair Quality - 0.5/5.0 -
My car was here for 3 weeks. July 2nd until like the 25th of July. They denied my rental request knowing I had no other way around. Fine. Still had to pay my car insurance and car note when I had just paid it a week before this hit and run. Had to pay a $500 deductible for some work I should’ve taken to my neighborhood repair shop for $200 probably most likely less than that. Still trying to scrape up money to get an oil change and figure out what’s actually physically wrong with my car after all the waiting and lost money. I only brought my car here because I thought they genuinely would help me. They did clean some of the trash I was trying to clean out of my car. Only in the front seat though which was the least they could do after holding my car hostage for 3 weeks for a $1300 profit. Thanks. I learned my lesson. Then I came to pick my car up and the guy in there was telling them to let a customer know they didn’t have anymore rentals. In a way to insinuate they had some available but she didn’t have much wrong with her car so she didn’t need it. I will never bring my car to this expensive shop. Overrated Overrated.
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
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Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
Pricing high
Customer Service - 4.0/5.0 -
Pricing high
Returned Clean
Likely to Recommend - 2.0/5.0 -
Vehicle was dusty and dirty inside. Pin stripes weren't put back on
Repair Quality - 3.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very nice.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 3.0/5.0
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Always quality!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
I never want to I believe they are a bunch of crooks at this specific location.
Repair Quality - 0.5/5.0 -
I had my car returned to me with a crack in my windsheild that wasn't there before. I went to the repair shop early this month that crack wasn't there and I recorded it. I took the car back to the shop and showed someone the damage as well as the video and was still told a lie and said its been their when they got it even though it wasn't , I don't think I want to return my car to this location for further repairs and if I have to pay a deductible, I'm going to court.
Customer Service - 0.5/5.0 -
I had my car returned to me with a crack in my windshield and when I took my car back to the shop and showed them the damage as well as a video from earlier that month showing that the crack wasn't present they'll first blamed the towing company and then said because weather it happened over time and my insurance company as well have proof of it. I will not be taking my car to this location again for repairs and if I have to pay anything out of pocket for it will be taking it to court.
Returned Clean
My Experience - 5.0/5.0 -
Bob Bell Collision team was the only servicing entity for the hit and run accident claim that gave me email updates, a 'customer service' policy that seems to have gone done the drain in this money grabbing - less customer concern economy. Thanks Anndell V. Banks