Bob Bell Collision Center

4.7 (853reviews)
90%
7900 Eastern Avenue,  Baltimore,  MD  21224

Bob Bell Automotive is a family owned auto business that has been serving the community since 1979. Our goal is to provide high quality repairs on a timely basis. We provide a high level of customer communication throughout the repair process including text and email messaging with vehicle owners

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Ford
GM
Hyundai
I-Car
Kia
Nissan

Reviews (853)

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My Experience

I have a new model that you can't get parts for. Also my car is still waiting for the general motors radiator to be complete.

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The staff were awesome and the manager was awesome. I would definitely recommend them for any vehicle. Quick and a great job. Way better then the sales team.

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100% satisfied

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When I picked up vehicle I asked where car was they pointed to where car was parked I felt someone should have walked me to my car I would consider that excellent customer service I even had to ask how to get off the premises

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Felt that like l was cared for ; and felt very special the people were very caring would't go any where else ..love love the service..

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I have nothing but good things to say.

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I was very satisfied with the repair as well as customer service and daily updates. JARED was great...

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Jared and the team delivered superior customer service.

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My Experience

U guys r top 1 to me thank u

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Very dissatisfied

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I don't know the time frame for the repairs that needed to do the work, but three months.

Customer Service

What customer service ? the representatives took the paperwork that my adjuster wrote out. Had me sign some papers, one of the paper ask how would you want to be notice about the repairs or how often do you want to be informed about the repairs i said as often as possible. In one month past i got a call from Bob Bell Nissan's saying estimate from the adjuster.A whole month !

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A part to be replaced was overlooked & had to come back a second time to install.

Customer Service

Jared Aull was great! Excellent communication skills

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