Bob Bell Collision Center
Bob Bell Automotive is a family owned auto business that has been serving the community since 1979. Our goal is to provide high quality repairs on a timely basis. We provide a high level of customer communication throughout the repair process including text and email messaging with vehicle owners
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 4.0/5.0 -
Again, I'd prefer to recommend a shop closer. ie. the closed shop.
Repair Quality - 4.5/5.0 -
You closed the collision center near me earlier this year. I had to go through the tunnel.
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
It’s not fixed
Repair Quality - 0.5/5.0 -
The front of the car moldings are not lined up screws are missing and loose Chevy emblem is broken and loose who does bob bell have working for them this is a new car and needs to be fixed write call me 4438452521 please
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
You guys are awesome. Thanks for all the work
Customer Service - 5.0/5.0 -
You guys did great work and had it done pretty quick.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Seemed to take a long time for the little damage done
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Work seems to have been done very well. Took a bit longer than I had anticipated.
Customer Service - 5.0/5.0 -
Each person with whom I interacted was pleasant and had answers for my questions.
Returned Clean
My Experience - 5.0/5.0 -
Mr. Nick and his team did an excellent job repairing my Kia also keep me informed about the status of my car they are the best collision center 5 stars
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I've been a customer since the early 80"s. I would recommend Bob Bell anytime.
Repair Quality - 5.0/5.0 -
Great job!
Customer Service - 5.0/5.0 -
Everyone I spoke to was nice and pleasant.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
So far it's good.
Customer Service - 5.0/5.0 -
The main reason this experience was a 10 is due to Jessica G. She took the time to understand what the situation was and did what she could to ease the inconvenience as much as possible. There were others that I interacted with during this process who contributed to the overall stellar experience, but Jessica stands out as the one who took care of me.
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
MY CAR WAS ST THE SHOP FOR A WEEK AND NO ONE BOTHER TO CHECK WITH MALISSA OR ME. THE WORK ORDER HAD BEEN EMAIL TO THEM FOR A WEEK. THE CAR WAS AT THE SHOP FOR ABOUT 3 TO4 WEEKS. ON 6/7/2024 WHEN THE CAR WAS TO BE PICKED UP THERE WAS NO DOOR HANDLE ON THE DOOR. I WAS TOLD THAT IT WAS NOT APPROVED FOR THE HANDLE TO BE INSTALLED. SO HOW AM I SUPPOSE TO CONTINUE TO ENTER THE CAR. I WAS TOLD THAT PERRY WEEKS SAID THAT THE INSURANCE DID NOT COVER IT.THE CAR EAS LEFT AT THE SHOP SO THE HANDLE COULD BE ORDERED PAINTED AND INSTALLED. ALL OF THE WORD WAS STILL NO DONE. THE P BUTTON AND THE BUTTON FOR AUTO HOLD WAS NOT PUT BACK ON I SPOKE WITH DON I ??? WHO WAS WORKING ON MY CAR. I CAN NOT PUT MY PARKING BRAKE ON NOW. I ALSO SPOKE WITH MANGER MR. NICK BROWN GAVE THEM A CHECK FOR. $189.77
Customer Service - 0.5/5.0 -
MY CAR WAS ST THE SHOP FOR A WEEK AND NO ONE BOTHER TO CHECK WITH MALISSA OR ME. THE WORK ORDER HAD BEEN EMAIL TO THEM FOR A WEEK. THE CAR WAS AT THE SHOP FOR ABOUT 3 TO4 WEEKS. ON 6/7/2024 WHEN THE CAR WAS TO BE PICKED UP THERE WAS NO DOOR HANDLE ON THE DOOR. I WAS TOLD THAT IT WAS NOT APPROVED FOR THE HANDLE TO BE INSTALLED. SO HOW AM I SUPPOSE TO CONTINUE TO ENTER THE CAR. I WAS TOLD THAT PERRY WEEKS SAID THAT THE INSURANCE DID NOT COVER IT.THE CAR EAS LEFT AT THE SHOP SO THE HANDLE COULD BE ORDERED PAINTED AND INSTALLED. ALL OF THE WORD WAS STILL NO DONE. THE P BUTTON AND THE BUTTON FOR AUTO HOLD WAS NOT PUT BACK ON I SPOKE WITH DON I ??? WHO WAS WORKING ON MY CAR. I CAN NOT PUT MY PARKING BRAKE ON NOW. I ALSO SPOKE WITH MANGER MR. NICK BROWN GAVE THEM A CHECK FOR. $189.77 I WIIL FIND ANOTHER PLACE TO TAKE MY CAR AFTER THEY ARE FINISHED. AND PERRY WEEKS NEED TO CHANGE HIS MESSAGE ABOUT CALLING YOU BACK IN 2 BUSINESS DAYS IT NEVER HAPPENS.
Returned Clean
My Experience - 5.0/5.0 -
So far all looks good. I just picked up the car yesterday so I haven't been able to verify all the sensors are working properly.
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did an amazing job and I am highly satisfied with the work performed on my Volvo