Bob Bell Collision Center
Bob Bell Automotive is a family owned auto business that has been serving the community since 1979. Our goal is to provide high quality repairs on a timely basis. We provide a high level of customer communication throughout the repair process including text and email messaging with vehicle owners
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I would recommend anyone to use your collision repair service. The work looked great you can’t tell there was a repair
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
I had recall that should have been done after the work on my car. They had the paperwork and everything. The service side even told me that’s what would happen. But when I came to pick up my car I had to go on the service side for the recalls. They were very accommodating on the service side and got me our fast. All was well! Other that superb
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 2.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
My car was stolen out of the lot and Bob bell is not taking any accountability for this.
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 3.5/5.0 -
Was told I would be given the status of my car for the repair. I never heard from a soul until the day it was finished n was ready to be picked up. I had only one request of the repair shop n that was to notify me a day before the completion of the repair due to the fact I have two elderly parents that I take care of n I would have to get someone to sit with them when I come to pick up my vehicle. They cannot be left alone. The dealership called me the day of completed repair work n I told them I couldn’t pick up that day because I had to find someone to sit with my parents and that I would come before closing the next day when I would have someone to sit with them. Now enterprise says they r going to charge me for the extra day which I think is very unfair!!! The day I dropped my car off at Bob Bell I had an appointment to pick up my rental at 10 oclock. By 1045 still no one was there from enterprise . I called enterprise thinking maybe I was in the wrong spot n the person said no., someone should be there shortly!! Finally a young man came from enterprise n still no rental! I had to ride with him back to enterprise n wait there until they cleaned up a car for me ! By then it is almost 1130 and I had a confirmed appointment with them at 10! Bad business!!! I think it is important that you know that enterprise car rental is not a very dependable company to deal with!!! A woman called me from enterprise to close out my claim yesterday n said I was going to be charged for the extra day n it would br up to me to fight with nationwide for my money back.. Bad business. Very disappointed I hope you can help me in addressing the additional rental fee from enterprise! Thank you for your concern in this matter! I was actually sceptical about leaving the rental n key with Bob Bell instead of just taking the rental back to enterprise myself!! It was returned gassed up n clean as s whistle! Hopefully you will understand the circumstances n agree that I should not be charged for the extra day Thanks again~Susan
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
Thank you for the paint job of getting the scratches out of the door of my car. I love how my doors looked. You all did some other work as well. Some things I liked while others I did not care much for because it was affiliated with the plastic and the plastic isn’t strong or sturdy. As far as the car and paint job it is amazing
Customer Service - 4.5/5.0 -
They were nice
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very satisfied
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 2.0/5.0 -
Wanted tires rotated. Each time I called service no answer. Left message several times no returned call.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0 -
Autumn was always nice and pleasant but I felt bad that I had to call and disturb her anytime I wanted an update on my vehicle.