Bob Bell Collision Center
Bob Bell Automotive is a family owned auto business that has been serving the community since 1979. Our goal is to provide high quality repairs on a timely basis. We provide a high level of customer communication throughout the repair process including text and email messaging with vehicle owners
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I would recommend them to anyone.
Repair Quality - 5.0/5.0 -
This wasn't the first time they fixed my car. Both times they did an excellent job. Very satisfied.
Customer Service - 5.0/5.0 -
Everyone was courteous and helpful especially Katie.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I would tell anyone this is the place to take your vehicle.
Repair Quality - 5.0/5.0 -
Wonderful job on my Murano. Not that I want to be in a collision shop but this is my second time for repairs at Bob Bell Collison, and I can tell anyone that they go the extra mile to repair your vehicle like new. Your guys are Awesome!!!
Customer Service - 5.0/5.0 -
I would give an 11 if I could.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0 -
I’ve always been satisfied with your service, this was my first time dealing with the body shop
Repair Quality - 4.5/5.0 -
Repair was excellent but communication needs improving I or my agent constantly called for updates.
Customer Service - 4.5/5.0 -
Service was good but communication could be better I had to keep calling for the status of your service
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 3.5/5.0 -
Wrong part ordered and a part not ordered causing job completion delay.
Likely to Recommend - 1.0/5.0 -
In the past, I was very happy with the quality of work and customer service - not this time.
Repair Quality - 4.0/5.0
Customer Service - 0.5/5.0 -
My vehicle was held hostage for 3 weeks for a 3 day repair because they needed a screenshot of the adjustment check. After waiting 3 weeks, I contacted Geico and requested the snapshot - something Bob Bell could have done, since they had the information. No one provided me periodic updates nor did I receive an explanation on when the work would be completed. I had to call for updates. Although the adjuster went on vacation, there is still no excuse as to why the other person who was listed on the paperwork was not contacted. The other person is who I contacted to get the screenshot.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I would recommend
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 2.5/5.0 -
Updates would've been Great.
Customer Service - 2.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My experience was professional and courteous; the attention to the work in question was both knowledgeable and that of experience. I couldn’t ask for anything else. The Staff are exceptional.
Customer Service - 5.0/5.0 -
The Bar was exceeded ‼️