Bob Bell Ford of Bel Air
In operation 56 years.
Our family owned and operated auto body shop has been serving the Bel Air and Baltimore area for over 45 years. We understand that your car is a vital part of your life, the second biggest investment you’ll make. It’s important to make sure it’s repaired correctly after an accident, to the specifications of the manufacturer.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Kevin was great and the quality was very good.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The communication with the body shop was great, the customer service was fabulous
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Kevin was great- went above and beyond
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 1.0/5.0 -
Never called me back to give updates, I had to call to find out.
My Experience - 5.0/5.0 -
Good communication with Kevin. Repairs look fine.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The customer service I received from Kevin was top-notch! I was never left wondering the status of parts arriving or the completion of the repairs to my car. They did exceptional work!
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Kevin was great to deal with !
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service.
Customer Service - 5.0/5.0 -
Excellent.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I did not appreciated being charged 3% for using my credit card. I think this should be said up front. I did not have my debit card with me. Yes it is pasted all over the pay window but it was too late.
My Experience - 4.3/5.0 -
communication was wonderful, overall outcome spectacular and I feel like I got my truck back cleaner then I dropped it off!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I would definitely refer friends and family here in the future
Repair Quality - 5.0/5.0 -
Kevin and his crew was amazing. Communication and workmanship was top notch. Very impressed with the whole experience.
Customer Service - 5.0/5.0 -
Kevin always communicated perfectly. Even when I called I never got voicemail.
Likely to Recommend - 4.0/5.0 -
Very efficient
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0 -
Very good service. I was kept informed of any changes. Kevin, in the bodyshop was very helpful.
My Experience - 5.0/5.0 -
I was surprised that the vehicle was washed, cleaned, and detailed inside and out. Workmanship of the repair appears to be very good.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job
Customer Service - 5.0/5.0 -
Kept me informed
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Treated very good thank you
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Repaired in one day!
My Experience - 5.0/5.0 -
Speaking with Kevin throughout the process made everything come together nicely. We had a new experience by getting rear-ended and had to learn how everything works through insurance and the body shop. Thank you for a great customer experience!