Crash Champions #0518 Belair
In operation 26 years, 5 years at this location.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Service Quality
My Experience - 5.0/5.0 -
Excellent customer service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 2.0/5.0 -
Not totally satisfied. Will be taking my suv back to the shop as front fenders came out of alignment.
Customer Service - 3.0/5.0
My Experience - 5.0/5.0 -
This was my third visit in three years need I say more the whole team is awesome
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repair is great. We are Quite pleased.
Customer Service - 5.0/5.0 -
Staff treated us like old friends.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
From you guys 10 I know that sometimes you send the vehicles out for work and I’m sure that whatever noise I’m hearing doesn’t even have to do with you guys on your end. It’s whoever touched the car before you guys so I would say 10
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0 -
Everybody in there is fantastic. Everybody I talked to and everybody I had to deal with was very sweet and very understanding because I was in a very sticky situation and I was under a lot of stress. They made deal dealing with it a lot easier. Honestly, it doesn’t even look like anything happened to my car. So.
My Experience - 0.0/5.0 -
My hood will not open. Plus there is a gap on each side of the hood to where rain can get into it.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Date for completion was changed repeatedly and it wasn’t until I called repeatedly I was able to pick it up. My car took 30 days which was too long
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I was amazed at how fast & efficient this experience was. The whole operation was streamlined with precision to make the process effortless for me as the customer. I am extremely pleased with the work and workflow of this company. Thank you for making this process less stressful.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
There seemed to be a little bit of white flecks from the shop on driver side back quarter. I removed myself. Crash Champions were great to deal with.
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
claim repair was done great, I asked for some additional things to be done and those were ignored