Bob Bell Ford of Bel Air

4.9 (198reviews)
96%
1701 Belair Rd,  Bel Air,  MD  21014

In operation 56 years.

Our family owned and operated auto body shop has been serving the Bel Air and Baltimore area for over 45 years. We understand that your car is a vital part of your life, the second biggest investment you’ll make. It’s important to make sure it’s repaired correctly after an accident, to the specifications of the manufacturer.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (198)

My Experience

Great job looks nice. Thank you.

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My Experience

Wondeful workmanship and staff as well as courteous.

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100% recommend to a friend, Kevin and his whole crew we’re so easy to deal with

Repair Quality

They did absolute phenomenal job on the bodywork on my truck very pleased

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Repair Quality

Kevin was absolutely wonderful to work with. Always very nice and polite. Unfortunately things did not go smoothly for him with the repairs but he made sure to advise me that it would take longer than intended. I only rated it as 8 instead of 10, as when I picked up the vehicle, the bumper wasn't on fully securely. I did have to take it back to Kevin. He was unable to secure it with the snap in pieces properly and ended up using some sort of adhesive to try and secure it. One portion has slightly loosened but not like it was when it was 'ready for pick up' and I had to say something

Customer Service

Kevin is awesome

My Experience

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My Experience

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My Experience

Please thank Kevin and his and crew in the body shop. Kevin did an outstanding job in explaining the process to me and was super fast with the process. When I spoke to my insurance company and made the appointment I actually called a short time later and Kevin was already looking at my claim. He completely explained evrething and answered all my questions. Kevin did an absolute outstanding job on keeping me informed the entire time on the process and changes during the body work. He even called the day after my car wasn't picked up. I had received the message but was coordinating on my end. The young lady that worked in the office was just kind and so pleasant to deal with. I also have to thank the cashier and the gentlemen at the sales department that directed me to the cashier. Its nice to see people take pride in the company they work for. Kudos and a big thank you to them all!

Likely to Recommend

Yup! My favorite by fat now.

Repair Quality

Great communication and customer service. Very happy with the interaction of all the service people especially people in the body shop. Kevin was really great with communication and keeping me updated on the process. This was a great experiance on my end. Thanks so much!

Customer Service

Im very pleased!

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Very satisfied

Repair Quality

I was totally satisfied with my experience at Plaza Ford. I really could not have asked for anything else. Thank you.

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My Experience

Kevin kept us fully up to date on progress

My Experience

The car looks perfect and brand new. Very pleased with the workmanship. Extremely pleased with the shuttle service.

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Good results great service

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I was very pleased with the efficient and good service and workmanship Thanks to Kevin the job was well done and ahead of schedule

Customer Service

Kevin was excellent as a service coordinator

My Experience

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My Experience

Kevin Ross is a good man, great attention to detail, kept me updated on progress, and worked hard to get quality parts approved by Allstate to ensure my truck looked like new. I am very happy with the repairs and would highly recommend him to others.

Likely to Recommend

I will definitely recommend

Repair Quality

Kevin was a wonderful help and very good in keeping me informed of the progress of my repair. The car looks terrific and like new. The time frame of the work was reasonable.

Customer Service

Everyone was polite and helpful. I felt Kevin went above and beyond to be helpful.

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They are always courteous, friendly and go out of their way to help us out threw the accident experience.

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Repair Quality

Everyone was great to deal with, given trying circumstances ( computers down, vacations).

Customer Service

They were great