Bob Bell Ford of Bel Air
In operation 56 years.
Our family owned and operated auto body shop has been serving the Bel Air and Baltimore area for over 45 years. We understand that your car is a vital part of your life, the second biggest investment you’ll make. It’s important to make sure it’s repaired correctly after an accident, to the specifications of the manufacturer.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Your auto body team did a fantastic redo on my Volvo -- a very special thanks to 'Erica' -- who kept me in progress loop - start to finish - thanks to all your workers who gave my Volvo a rebirth of usability -- thanks -- Gil Barker
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Kudos to Erica ... kept me informed entire time
My Experience - 5.0/5.0 -
I recently had two vehicles repaired by Plaza's body shop and could not be happier. Erica was fantastic to work with. From day one until the end she kept me well informed. From the scheduling, parts updates and completion progress. I am very satisfied as well with the workmanship and finished product for both my vehicles.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everything went perfect
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 2.5/5.0 -
Issues do come up with all repairs. But I had to keep calling the body shop for updates. It was almost 3 weeks. Double the time is originally promised. The paint job looks great. The dent and scratches are fixed.
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.5/5.0 -
While overall the work looks good I see where a few Corners were cut. Like the old grill that was broken being reused and kind of forced to fit in the new bumper. The damage to the grill is not the most noticeable so it's something that I can deal with but I will keep it in mind if I would ever need repairs again.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Erica Beach (shop manager) was fantastic and very informative throughout the process. Work was well done and any issues were addressed in a timely and professional manner by Ms. Beach and her team.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very pleaded with Erica at plaza the best possible customer service
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Completely satisfied. Ericka at the body shop Was great, very easy to work with. Thanks Ericka
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Repair was handled professionally. Stella kept me informed during the entire process. Car looks great, like the accident never happened. I have gotten several compliments since the repair. Thanks!