Bob Johnson Toyota Collision & Glass

4.8 (7,452reviews)
96%
3399 W Henrietta Rd,  Rochester,  NY  14623

In operation 54 years.

All of our estimators are licensed by New York State. Our technicians are certified in the field through ASE and ICAR. Bob Johnson also maintains one of the largest collision parts inventory's in New York State. All of our collision repairs come with a guaranteed color match and a lifetime finish warranty. As a convenience to customers, we will write your estimate, provide an on-site rental and help process your insurance claim paperwork. As an approved repair facility for several major insurance companies, we can make your claim process much more convenient. We do all the work for you!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Chrysler
Corvette C8
Dodge
Fiat
Ford
Genesis
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram
Scion
Toyota

Reviews (7,452)

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Repair Quality

great service

Customer Service

awesome customer service

My Experience

Third time in five years, sadly. But I have had a great experience here each time. That is why I came back a second, and a third time. And the next time if necessary.

Likely to Recommend

Repair Quality

Many challenges to overcome which were out of your control. Very professional and courteous handling of the situation.

Customer Service

Everyone here has always been nice to me.

Returned Clean

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Repair Quality

Great Service...Amanda was always very informative of what was happening!

Customer Service

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Customer Service

My Experience

What an outstanding job on the repairs! The repairs to the front bumper and grill appear as if the accident never happened, it looks new and so pretty- the team did such a wonderful job. Additionally concerning the windshield, we can’t even see that there was damage to the windshield. The repair is flawless. Kudos to Ashley Sachs, who went above and beyond to help us with our repairs. Kathy in the glass shop was extremely helpful and also went out of her way to help us get our windshield fixed. Bob Johnson Collision and Glass repair has always stood out for their excellent service and results! Thank you for taking such great care of our RAV4!

My Experience

Everyone at Bob Johnson Toyota Collision was very friendly and helpful throughout the process of my car repair. My Jeep looks as good as new, thank you !!!

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My Experience

Really appreciate every aspect of working with the team. From estimate to delivering car looking great ahead of time. Thanks

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Repair Quality

Wonderfull repair and kept us informed on the progress.

Customer Service

My Experience

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Customer Service

Working with Amanda was great.

Returned Clean

My Experience

Great service! Great communication! My car was done in a timely manner. Both times I came into the office everyone was pleasant and helpful. Thank you!

My Experience

Such great service, Ashley Sachs is so great with customer service and follow up.

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Repair Quality

Work done looks great. Kathy was very good at here job

Customer Service

Kathy was excellent to work with

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My Experience

Everything seems to be perfect! Thank you for the great service.

Likely to Recommend

Repair Quality

Great job and on time!

Customer Service

Same

Returned Clean