Bob Maxey Ford Body Shop Service and Truck Center
In operation 22 years.
We are a family owned new car Ford/Lincoln dealer. Bob Maxey Ford will return your vehicle back to it's pre-accident condition and factory specs. We offer "free" CCCone computer repair estimates, on-site rental cars (limited), off-site rental cars and towing service. Our refinish department has a paint mixing/tint room and down draft spray/bake booth. Our Frame department offers laser frame measuring, "Chief" brand frame repair rack system, we are a certified aluminum repair/replace/welding facility. Our service department can handle ALL mechanical repair needs, on-site. We employ only State Licensed, Ford Motor Company factory trained technicians and we provide a lifetime warranty on all our repairs. Bob Maxey Ford is the "only" Ford Dealer in the city of Detroit, Michigan USA.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Terry was simply amazing to work with. She truly made the experience hassle free!
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Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent customer service experience.
Customer Service - 5.0/5.0 -
Everyone was helpful.
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Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
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Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
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My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
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My Experience - 5.0/5.0 -
My repair was seamless. Everyone was pleasant and helpful. My Bronco looks really good and I got it back within the estimated time that I was told. Great service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The experience was so seamless! The service was excellent, the repairs were timely and my Bronco looks great! I'm very satisfied!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I would definitely recommend this repair shop to a friend or family member.
Repair Quality - 5.0/5.0 -
My car was repaired within 5-7 business days which I was greatly pleased.
Customer Service - 5.0/5.0 -
The customer service was great. Everything was done in the appropriate manner and the information was very accurate. The customer service representatives were outstanding.
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My Experience - 5.0/5.0 -
I was overwhelmed with the kind, friendly, professional customer service from everyone I had the pleasure of dealing with ... from the receptionist ... to Eugene, Terri, Kara, and Art ... THANK YOU ALL! ;)
Likely to Recommend - 3.5/5.0
Repair Quality - 4.5/5.0 -
Everything seems to be repaired correctly
Customer Service - 4.0/5.0
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Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
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Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
There’s a rubbing when the door is opened
Customer Service - 5.0/5.0
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Likely to Recommend - 0.5/5.0 -
I will not recommend this shop to none of my friends for the simple fact I don't like the communication skills they have my car well over 30 days extremely too long
Repair Quality - 2.5/5.0
Customer Service - 2.0/5.0
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Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
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Likely to Recommend - 0.5/5.0
Repair Quality - 3.0/5.0 -
The actual repair was fine but not actually done by Bob Maxey Ford. It took an extremely long time and at the end of four weeks I had to tell them that I needed it rushed. After over five weeks when I went to pick up the car I was asked why I needed it so urgently. I wouldn't have brought it here if I had of realized how much back and forth there was going to be between the honda dealership and this one. Each time it was one to two days each way. I learned a lot about the process of getting my car fixed after having it broken into. I definitely would not use Bob Maxey again especially after how much I have been hounded by you to fill out this survey.
Customer Service - 2.0/5.0 -
See previous comment.
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My Experience - 5.0/5.0 -
Nice people! Took a little long but was grateful to have a loaner car.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
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Likely to Recommend - 5.0/5.0 -
Bob Maxey does excellent repair work..
Repair Quality - 5.0/5.0 -
Excellent job done as far as I
Customer Service - 5.0/5.0 -
Excellent job done.
Likely to Recommend - 5.0/5.0 -
Services was great just need to higher more mechanic.
Repair Quality - 5.0/5.0 -
The services were great but the time it took to repair my car could improve.
Customer Service - 5.0/5.0 -
Customer service was as expected, and everything was explained without any deception.