Bob Maxey Ford Body Shop Service and Truck Center
In operation 22 years.
We are a family owned new car Ford/Lincoln dealer. Bob Maxey Ford will return your vehicle back to it's pre-accident condition and factory specs. We offer "free" CCCone computer repair estimates, on-site rental cars (limited), off-site rental cars and towing service. Our refinish department has a paint mixing/tint room and down draft spray/bake booth. Our Frame department offers laser frame measuring, "Chief" brand frame repair rack system, we are a certified aluminum repair/replace/welding facility. Our service department can handle ALL mechanical repair needs, on-site. We employ only State Licensed, Ford Motor Company factory trained technicians and we provide a lifetime warranty on all our repairs. Bob Maxey Ford is the "only" Ford Dealer in the city of Detroit, Michigan USA.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I just wish that I could had gotten a free loner, the list was too long I was told.
Repair Quality - 5.0/5.0 -
It took an entire month, maybe this is what usually happens, I don't know because this was my first time but they did a good job.
Customer Service - 5.0/5.0 -
They were great
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
Wonderful Customer Service I Had to bring it back to get something else done That They didn't fix
Customer Service - 5.0/5.0 -
Loved Terry and Raylin
Likely to Recommend - 2.0/5.0
Repair Quality - 2.5/5.0 -
Long process and didn’t keep updates with clients
Customer Service - 2.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Bob Maxey Body Shop always does good work
Customer Service - 5.0/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 1.5/5.0
Repair Quality - 2.0/5.0 -
I can't believe for a 2021 truck with only 620 miles the front passenger tire does not match the other tires.
Customer Service - 2.0/5.0 -
Lack of communication and I had to call to see if my truck was ready.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
A piece of shielding underneath the truck was left unfastened and hanging down. The broken fastener was just tossed in the bed of the truck.
Customer Service - 2.0/5.0
Likely to Recommend - 1.0/5.0 -
only if you have nowhere else to go..
Repair Quality - 2.0/5.0 -
While the body work that the car went in for was fine, my oil light then the engine light came on on the way home from the body shop. I know my vehicle didn't have any issues before it went in..
Customer Service - 3.5/5.0 -
Issues with my oil/ engine light seemed as though it wasn't going to be resolved, just a diagnostic test to tell me about something that shouldn't have been.
Likely to Recommend - 3.0/5.0
Repair Quality - 3.5/5.0 -
My driver's side light now has moisture inside of it which was not there before. I took it back for them to examine it. Upon getting my vehicle back, it now has something rattling inside the door every time I open the drivers door as if there was some tool left inside. They told me I can bring it back in which I will, but I don't have a couple of hours to spare in a dealership or be w/o a car during the work day due to my busy schedule.
Customer Service - 5.0/5.0 -
Brian and the other worker at the front desk provide excellent customer service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Front the begining to end Bob Maxey took care of me and my repairs.
Customer Service - 5.0/5.0 -
Front the beginning to end Bob Maxey took care of me and my repairs.