Bob Mickey Collision Center

4.8 (658reviews)
95%
4813 Center Point Rd NE,  Cedar Rapids,  IA  52402
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In operation 37 years, 31 years at this location.

Bob Mickey Collision Center is a Family owned auto repair business that has been serving the community since 1989. Our Goal is to provide the highest quality repairs on a timely basis. We provide a high level of customer communication throughout the repair process. With our high level technician experience standing behind our repairs for a lifetime comes easy. In our state-of-the-art heated estimating bay our friendly staff will provide you with free estimates along with knowledge of the repair process. Stop by today and drive our reputation tomorrow.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 4:30 pm
Tue 8:30 am - 4:30 pm
Wed 8:00 am - 4:30 pm
Thu 8:00 am - 4:30 pm
Fri 8:00 am - 4:30 pm
Sat Closed
* Holiday hours may differ.
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Reviews (658)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering high-quality repairs, with many noting their vehicles looked brand new upon return. The communication experience stands out strongly, with frequent text and email updates keeping customers informed throughout the repair process. Timeliness is another highlight, as many repairs were completed on or ahead of schedule. Customers also appreciate the complimentary interior and exterior cleaning as a welcome bonus. A small number of customers noted areas for improvement, including better follow-through on identifying all damage, more proactive communication during extended delays, and ensuring finishing touches are completed before vehicle return.
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"... involved even though the damages were caused there. Very dissatisfied and will not be using Bob Mickey Collision off Center Point Road ever again" Read more
"While the overall repair work was good, the almost complete lack of communication from Bob Mickey, combined with two easily identifiable issues found ..." Read more
"... our first time dealing with Bob Mickey Collision. We are very impressed and pleased with the process. I was called to set up an appointment after reporting ..." Read more
"... looks better than it did before my accident. Also the team went above and beyond with detailing the inside and diagnosing issues they werent required to fix. ..." Read more
"I cant say enough great things about your service. From car pickuptowing, communicationupdates throughout ..." Read more
"Took two and a half month to get parts with no promised completion date until the day before it was ready"
"... on the repairs and the estimated completion time. Repairs were made on time and the car looked great. The interior was cleaned and the outside was clean ..." Read more
"They had the car in and out faster than expected. The repair was impossible to detect. Highly recommend."
"... seamless insurance billing, you guys were awesome. And my car was finished earlier than expected! Thanks for all your excellent and hard work!" Read more
"... They got the truck in fast and got it looked at and got it fixed and back in a timely manner. They also emailed us on how the progress was going ..." Read more
"While the overall repair work was good, the almost complete lack of communication from Bob Mickey, combined with two easily identifiable issues found ..." Read more
"I received daily texts with status updates & assurance that my vehicle would be done as originally quoted."
"The communication was amazing, the work completed was done quickly and accurate. My truck was washed ..." Read more
"... and told us how to set up a rental car if needed. We received an email each day to update on the repairs and the estimated completion time. Repairs were made ..." Read more
"... things about your service. From car pickuptowing, communicationupdates throughout the repair process, customization and efficiency of ordering and replacing ..." Read more

My Experience

Kurt was awesome

My Experience

Your team did a great job with the repair and also cleaned the interior of my truck very well

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Looks brand new. Appreciate the time it was done

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Awesome people to work with, and the rest of the team .thank you very happy with my truck. I was wondering what about the full tank of gas, hahaha

Likely to Recommend

Repair Quality

Found several wires not secured under the vehicle. Bubbles in the decal, missing hardware for rock guard. Park assist on driver information center every time driving the vehicle.

Customer Service

Easy to communicate with, helpful in attempting to make it right.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The service I got from Bob Mickey was outstanding and the communications that they gave us about where our repair was was just phenomenal. I would recommend Bob Mickey to anyone that’s having their car done.

My Experience

Extremely helpful and friendly. Good communication throughout the process. Car looks Great

My Experience

Likely to Recommend

Repair Quality

The communication was amazing, the work completed was done quickly and accurate. My truck was washed and looked great when I picked it up.

Customer Service

Great communication!

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Very satisfied with the service

Likely to Recommend

Repair Quality

Enjoy working with Kurt, makes it easy to do business with Bob Mickey.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

They were amazing quick and made it very easy to do business with. Thank you again!!

Kept me Informed?

Yes

Ready on Time?

No

My Experience

I greatly appreciate that Curt kept me updated on the progress of the repair and I appreciate that the repairs were completed by Friday close of business. That helps a lot. Thank you.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

It was a no brainer to choose Bob Mickey for the repair due to the glowing recommendations from friends and family but that was not my experience

Repair Quality

While the overall repair work was good, the almost complete lack of communication from Bob Mickey, combined with two easily identifiable issues found in less than five days after completing the vehicle has made me question the competency of the company.

Customer Service

Communication could have been significantly better

Returned Clean

Kept me Informed?

No

Ready on Time?

No

Likely to Recommend

Repair Quality

2nd time we’ve used Bob Mickey Collision Center and can say enough on how we were extremely satisfied each time. Working with Chad was great and he was always informative on all aspects during the whole process. The car was repaired in a timely manner and returned to us good as new and expected.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

My Wife used Caliber Repair for her Vehicle 6 Months ago, and they did a much better job.

Repair Quality

I would have gave a 10 but your team did not polish my hood to blend it in with the Front Bumper/Fenders. The Repair it self was great, but it didn’t have the finishing touch.

Customer Service

Not sure I will use Bob Mickey again.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

100% would recommend.

Repair Quality

Friendly, fast service.

Customer Service

Very informative, friendly.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Hope they don’t have to use it, but very happy with their work!

Repair Quality

It was nice to know that they made sure the replacement parts were satisfactory even though it took a little longer. Bonus - they did some basic cleaning inside my vehicle!

Customer Service

I was kept up to date with text messages.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

My Experience

I was relieved to learn from Bob Mickey staff that my auto had been kept in the garage over the weekend. The repair was completed in less than the estimated timeframe. Beautiful work results. Thank you Bob Mickey Collision Ctr.

Likely to Recommend

Repair Quality

A wonder repair was the final product. Plus work was completed ahead of schedule! I am very impressed with Bob Mickey Collision Ctr.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

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