Gerber Collision & Glass - Cedar Rapids/Center Poi

4.9 (70reviews)
96%
4425 Center Point Rd NE,  Cedar Rapids,  IA  52402

In operation 85 years.

Gerber Collision & Glass - Cedar Rapids/Center Point Rd NE offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (70)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, proactive communication, and attention to detail. Many highlighted the seamless repair experience, with vehicles returned in excellent or like-new condition, including instances where staff went above and beyond by cleaning interiors. Customers appreciated being kept informed throughout the process with regular updates, and transparency around delays due to parts sourcing was frequently commended. Timeliness was generally well-received, with several vehicles completed ahead of schedule. A few customers noted repairs took longer than originally estimated, though they acknowledged being kept informed about the reasons. Overall, the shop earned strong loyalty and recommendations from its customers.
Select to learn more
"Excellent work and very thorough, these folks take pride in their work."
"Fantastic paint job. Color matched perfectly."
"The team went above expectations. Very satisfied with the work."
"... very impressed with the customer service at Gerber, they did a fantastic job repairing my vehicle and assisting every step of the way! I will recommend to family and friends." Read more
"... at Gerber on Center Point Rd has been wonderful. Very kind people who go above and beyond for their customers." Read more
"The overall communication was top tier. I really appreciated all the updates, car rental ..." Read more
"Outstanding communication"
"Customer service was great. I received regular updates on my vehicle and the shop was transparent about delays caused by sourcing parts."
"You did a great job of fixing my car and keeping me informed throughout the process. Thank you so much for everything!"
"Gerber in Cedar Rapids did amazing!! They called me twice a week to update me on my car. When I received my car back, they were so personable ..." Read more

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Told i had my whole tailgate replaced. They did not. Only a couple of panels. Now I have 2019 paint next to 2026 paint. They did not quote estimate correctly or fight for me with the insurance company. Car not done when suppose to be.

Customer Service

My Experience

Fixed my car after a different place did a terrible job. I am happy it was fixed in a timely manner and the right way.

My Experience

Paint work was amazing that's really all I can say. Whole side of the car looks like the damage never happened. (And the previous job is holding up well too.)

Likely to Recommend

What it comes down to is quality of repairs. I don't believe it would look anywhere as nice or that I would have had any better of an experience if I went elsewhere. Gerber has my business every time I need it.

Repair Quality

Repair quality is fantastic to say the least

Customer Service

I was well informed and everyone I talked to was so nice. I do think the detail department could be a little better but beyond happy to have my car back and looking so nice

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

My Experience

Very knowledgeable &thorough! Easy to work with! So pleasant in the office. Even buffed out an extra area just because they’re that nice!

Likely to Recommend

I already have

Repair Quality

By far one of the most knowledgeable & thorough businesses I have ever dealt with! They did an excellent job & even fixed a couple extra things! They were also super nice!

Customer Service

Super friendly & helpful!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Helpful and answered all questions.

Likely to Recommend

Repair Quality

The overall communication was top tier. I really appreciated all the updates, car rental extensions, and shuttles to and from the rental car company. I had a great experience and amazing service! Thanks!

Customer Service

Amazing people with great communication!

Likely to Recommend

Repair Quality

This shop does good work and is easy to deal with.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Service was great, friendly workers and easy to work with. Got me in and out fast!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

WE WILL COME BACK TO GERBER IF WE EVER NEED A REPAIR. THANKS FOR A JOB WELL DONE.

Likely to Recommend

Repair Quality

They did a great job and everyone was very nice.

Customer Service

Always kept me updated on the progress of my vehicle. Very friendly.

Likely to Recommend

Repair Quality

It took quite a bit longer than estimated, otherwise I am happy with the work.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service