Gerber Collision & Glass - Cedar Rapids/18th Ave.

4.8 (673reviews)
96%
5173 18th Ave SW,  Cedar Rapids,  IA  52404

In operation 85 years.

Gerber Collision & Glass - Cedar Rapids/18th Ave. offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (673)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for delivering high-quality repairs that made vehicles look brand new, often exceeding expectations. The team received strong recognition for outstanding communication, with many appreciating daily calls, texts, and updates throughout the repair process. Timeliness was frequently highlighted, with numerous vehicles completed ahead of schedule. Customers also valued the complimentary cleaning and detailing of their vehicles upon return. A small number of customers noted areas for improvement, including occasional miscommunication, delays due to parts availability, and isolated concerns about repair details, all of which were mentioned directly in their feedback.
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"... vehicle during the entire process. Not only that, but the quality of repair work also far exceeded my expectations. I would highly recommend Gerber Collision and Glass." Read more
"They went above and beyond in my vehicle's repair. Would recommend them to anyone needing repairs."
"They did an excellent job in repairing our vehicle. It looks great they cleaned out the inside I could ..." Read more
"... excellent experience with the Team of gerber and my car was as new as it was at the time of purchase after repair." Read more
"Gerber were great! Repair looks like new. Their team kept me in the loop at every step of the process. I would not hesitate ..." Read more
"Exactly on time. And with Thanksgiving during the repair time. Great job!!"
"I was told it could take up to a week possibly, but it was ready in two days. Was extremely happy about that!"
"repeated delays"
"It was ready way before it was promised"
"Excellent work that was done ahead of schedule."
"Everything on my car looks amazing, and they kept me updated almost every day, which I really appreciated. It made me feel confident and informed throughout ..." Read more
"... car rental to make sure they were picking me up. The communication was outstanding with phone calls on Tuesday and Thursdays to let me know how my repairs were ..." Read more
"... service with your competition similar size company. Gerber does a much better job with communication by providing accurate and timely updates, on a personal ..." Read more
"Some miscommunication and the length of time my car was in the shop!! a full month seemed quite excessive"
"... your parking lot and that they had to order a part. I want to know why I was never informed my truck was hit. it sounds like to me that the shop was trying to ..." Read more

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Repair Quality

Customer Service

Very helpful and went the extra mile

Returned Clean

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Returned Clean

My Experience

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Returned Clean

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Repair Quality

​Gerber Collision & Glass has been phenomenal to work with. We’ve had to bring our vehicle in twice in the last six months, and both experiences were exceptional! Thank you!

Customer Service

Returned Clean

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Repair Quality

They went above and beyond to make sure my car looked perfect again. They are very friendly and accommodating. They even went out of their way to help me reset some functions that I had accidently set wrong. Great service.

Customer Service

They went above and beyond to make sure my car looked perfect again. They are very friendly and accommodating. They even went out of their way to help me reset some functions that I had accidently set wrong. Great service.

Returned Clean

My Experience

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Repair Quality

Customer Service

Work was done in a timely manner, result was good and communication was excellent throughout the process.

Likely to Recommend

I had such a great experience I would recommend Gerber to anyone needing body or glass work done!

Repair Quality

Gerber was great to work with. They kept me in the loop through the whole process making everything smooth and easy! They went above and beyond between customer service and the work they provided.

Customer Service

Great communication and friendly service!

Likely to Recommend

Would recommend to anyone

Repair Quality

Verry well communication and updates on repair. Verry accurate on estimated time in shop.

Customer Service

Customer service would be a 100. Couldn't ask for a better business to deal with after a collision.

Returned Clean

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Repair Quality

I was so impressed with Gerber Collision! The office staff was so friendly and knowledgeable. I had a unique situation, and they took the time to listen and understand what I was asking. They reassured me and did their best to accommodate my situation. The repairs were done in a timely manner, and they updated me along the way. I highly recommend Gerber Collision!

Customer Service

The customer service was outstanding!

Returned Clean

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Did a great job in the time promised!!!

Customer Service

They were friendly and they kept me informed of the progress!

Returned Clean

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Customer Service

They went out of their way to make sure I was happy

Returned Clean

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My family has brought their vehicles here for years even before it was Gerber and have always been satisfied and hope to continue using Gerber if needed.

Repair Quality

The repair looks good and had a very fast turn around. Only very dissatisfied that when I picked up my vehicle and made a left turn the left blinker was blinking very fast and when making a right turn I had no right blinker or headlight on the right front side. Could be something was disconnected when doing the repair. The clock had to be reset so so it looks like the battery was disconnected. I am bringing it back Friday my o have it looked at. I called twice as soon as I noticed I had no blinker/light but was told there was no tech there.

Customer Service

Returned Clean

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Repair Quality

Gerber did really good job on my vehicle looks great got vehicle done when they said they would get it done

Customer Service

Very satisfied

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Returned Clean

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I highly recommend Gerber Collision and Glass.

Repair Quality

Gerber Collision & Glass has outstanding customer service! They kept me informed about my vehicle during the entire process. Not only that, but the quality of repair work also far exceeded my expectations. I would highly recommend Gerber Collision and Glass.

Customer Service

The customer service far exceeded my expectations.

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Repair Quality

Customer Service

Returned Clean