Bob Mickey Collision Center

4.8 (645reviews)
96%
4813 Center Point Rd NE,  Cedar Rapids,  IA  52402
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Shop AssistantSparkles

In operation 37 years, 31 years at this location.

Bob Mickey Collision Center is a Family owned auto repair business that has been serving the community since 1989. Our Goal is to provide the highest quality repairs on a timely basis. We provide a high level of customer communication throughout the repair process. With our high level technician experience standing behind our repairs for a lifetime comes easy. In our state-of-the-art heated estimating bay our friendly staff will provide you with free estimates along with knowledge of the repair process. Stop by today and drive our reputation tomorrow.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 4:30 pm
Tue 8:30 am - 4:30 pm
Wed 8:00 am - 4:30 pm
Thu 8:00 am - 4:30 pm
Fri 8:00 am - 4:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (645)

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

I mentioned when I dropped off the car that some of the broken pieces were in the back and was told that they would get rid of the. The were still there. Also, I was not given any instructions when I picked it up. (I.e. for washing new paint)

Customer Service

Same reason as on previous question.

Returned Clean

Likely to Recommend

We have had several cars repairs by Bob Mickey and the quality is always top notch.

Repair Quality

Repair looks great! Now just wish the rest of my car was as blemish free to match the new bumper!

Customer Service

I agreed to text notifications - but do wish there was a bit more outreach from Bob Mickey to the customer letting them know what is going on. I dropped my car off, received a text confirming so, then reached back out 8 days later as I had received no update as to what was taking place. Would have been nice to be a bit more in the loop.

Returned Clean

Likely to Recommend

We’ve recommended them for years. Best place in town.

Repair Quality

They always do a first class job.

Customer Service

They kept me updated and worked through the supply chain issues which were out of their control.

Returned Clean

My Experience

My Experience

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Took twice as long as planned (2.5 weeks) after it took 4.5 months to get in. Cost $2000 more than original estimate.

Repair Quality

Hitch cover is black and bumper is red so doesn't look like original back end

Customer Service

Wish I would have been contacted directly instead of a text updating the app.

Returned Clean

My Experience

Likely to Recommend

At all the body work I've ever had to have on dealing with different body shops might have to bed in a car business for years is a car hauler and my girlfriend's pride been in 6 accidents this is probably the most disappointing I've had out of anybody shop any experience

Customer Service

The service tag and manager were super friendly supernice not a fan of the estimator Praise or whatever you want to call it

Returned Clean

My Experience

Chad gave me a very realistic explanation of the timeline for repairs and different possibilities (parts delays etc). He definitely under promised and over delivered. When it was close to done, Sean (Shawn?) worked with me to get it picked up 15 minutes after closing. Thank you so much!! I've already recommended Bob Mickey to others.

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Very satisfied

Customer Service

Returned Clean

My Experience

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Great job

Customer Service

Great

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Excellent work as always

Likely to Recommend

Repair Quality

Excellent work as always

Customer Service

Returned Clean

My Experience

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

They did good work. I did not need to communicate with them.

Returned Clean

My Experience

Cleaning the car is a really nice touch. I also appreciate the schedule updates.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean