Caliber - Cedar Rapids - Dodge Rd

4.8 (3,789reviews)
97%
1919 Dodge Rd NE,  Cedar Rapids,  IA  52402

In operation 29 years, 6 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Ford
I-Car

Reviews (3,789)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its exceptional repair quality, with many noting their vehicles looked brand new upon return. The team receives high marks for proactive communication, including daily text updates throughout the repair process. Timeliness is a strong suit, with numerous customers reporting early completions. Added touches like interior vacuuming and exterior washing further delight customers. A few customers noted areas for improvement directly in their feedback, including occasional delays in completion, inconsistent communication, and isolated instances where repairs required a return visit.
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"It looks brand new. There is no trace of any damage."
"Wonderfully done. The rear bumper doesn't even looked repaired. Excellent and professional service."
"The staff went above and beyond for me and made me a forever customer"
"Swirl in paint and CEL on"
"Techs took great care of my car. Initially quoted me a week for repairs and they had it done 2 to 3 days early. Everyone was very friendly I appreciate them for ..." Read more
"Got the job done a week ahead of schedule. Got the job done within the budget of the original ..." Read more
"... with. I received multiple updates on progress and they got my vehicle done early. It was easy process. They worked directly with insurance. Would highly ..." Read more
"Was two earlier than promised."
"Got the car back Friday night after being told it would be ready Wednesday and Thursday and Friday morning"
"... work with. Laid back team but remained professional. Communication was very easy and did an excellent job keeping me updated. My car looks great! You would never even know and ..." Read more
"Excellent communications during the entire repair process. I was kept fully informed."
"Communication is key, and you guys have it right. Thank you"
"... being told twice that I would receive a call back. Never received a call back." Read more
"... multiple errors that occurred in trouble shooting I never knew the the real status of the repairs, the timeline for completion, or even the indication ..." Read more

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Returned Clean

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Caliber did a great job of fixing my car after I was rear ended. They regularly sent updates to let me know about their progress. They also washed and cleaned my car which was appreciated. Would highly recommend

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My Experience

Excellent work. My truck only had 4100 miles on it. They made it back to new. Work was completed in less than estimated time. They kept me up to date on repairs. Hope I don’t need to but I would utilize their services in the future. Great job

My Experience

Car was repaired & painted, I had medical issues to deal with. The paint color was off a bit & months later I have finally got it fixed, they did a good job.

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Repair Quality

One of the mirrors ordered as a replacement had another small adhesive mirror on it. I wish that was removed or that I was notified it was there prior to paying for it.

Customer Service

Ryan was fantastic to work with. He has great customer service and was very informative. The process was very long for our vehicle (not his fault) and he walked us through everything the entire time.

Returned Clean

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GREAT customer service! Each person I spoke with from the front desk to the tech was super helpful!

My Experience

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The beginning of the repair process the communication was top notch, kept me updated when major things happened like parts arriving, being painted, or when the process would change technicians as the first would be out the next week. Second technician however was complete opposite, lack of any communication for any updates, and the few I received were at the end of the day anyway. Would've kept a 10 had the first technician would have been available the whole process.

Returned Clean

My Experience

It took longer than expected, but Ryan was diligent about repairing my BMW 4-series the right way and keeping me posted on the progress. It now looks like a brand new car. Thanks, Caliber!

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My Experience

Ryan was very kind helping me with my car and insurance which I know can be stressful. I really appreciated all of the communication throughout the process, and will be back if I ever need repairs again!

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I've heard great things about Caliber from my boyfriend who works at McGrath next door, but my expectations were exceeded

Repair Quality

My car looks brand new and everyone at Caliber was extremely pleasant to work with!

Customer Service

Michelle and Ryan were amazing

Returned Clean

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Good work and communication

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They did an amazing job

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Super friendly and kept me up to date on when it would be finished

Returned Clean

My Experience

Estimate process was smooth. Repairs were completed ahead of estimated return and under the estimated amount.

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Repair Quality

Delivered ahead of estimated date and for less than estimated cost. Friendly.

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Returned Clean

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My Experience

I'm very satisfied with the repairs. Very good job.. Thank you !!