Bob's Auto Collision

4.5 (253reviews)
91%
4105 Annapolis Rd,  Halethorpe,  MD  21227

In operation 41 years.

For the last 40 years Bob's Auto Collision has been a constant in the community. Owned and operated in that time by the same family, we here at Bob's strive to provide our customers with the highest quality repairs, amazing customer service and fair prices.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Korean
Hours
Sun Closed
Mon 8:00 am - 4:00 pm
Tue 8:00 am - 4:00 pm
Wed 8:00 am - 4:00 pm
Thu 8:00 am - 3:30 pm
Fri 8:00 am - 3:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (253)

Likely to Recommend

Very highly recommended.

Repair Quality

Bob's Auto Collision did an outstanding job repairing my truck. The work was dome professionally and the quality was top notch. Josh and his crew took me right in, wrote it all up, and got me back in my truck within a few days. They really took care of me all the way down to the communication. I felt human and welcomed. Its hard to find a shop that takes pride in their work. I highly recommend Bob's for anyone needing reliable, high quality repairs.

Customer Service

Friendly, welcoming, the receptionist is well informed and actually remembered my name. That alone speaks volume.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

They treat you like you are their only customer. They don’t just push you out of the door and hurry to get you off the phone. They are very easy to talk to and get answers from.

Likely to Recommend

Repair Quality

Customer Service

My Experience

The customer service was amazing. They kept me informed the entire time.

Likely to Recommend

Timing and communication could have been better, but overall outstanding work on my vehicle

Repair Quality

Timing and communication could have been better, but the quality of work done was outstanding.

Customer Service

Timing and communication could have been better, but overall outstanding work on my vehicle

My Experience

Your entire team was very responsive and welcoming . It's always difficult after an accident and your team made it easy. Thank you!

Likely to Recommend

Repair Quality

Terrific experience from start to finish

Customer Service

Excellent customer service esp from the woman at the front desk.

Likely to Recommend

Repair Quality

There’s a mark on the door handle that the rep stated he was going to repair and didn’t.

Customer Service

Was instructed to bring car in for an estimate and 2-3 days I called back to ask when I would receive the estimate and it wasn’t until then I was informed the estimate would not be provided until the car was brought back to start the repairs! I could have left the car when we came for the estimate but this was not communicated.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Thank you for a job well done. I appreciated you all keeping me updated through the process. My car looks like nothing happened. Thank you!

My Experience

This is not my first time having my vehicle repaired. Previously, Allstate recommended that I have my bumper replaced at Bob's Auto Collision. They did an excellent job replacing the bumber in a timely manner. This time, I decided to have my vehicle repaired there again. It had more damages than the first time. They kept me informed daily via text and email on the status of the vehicle. They also provided a tentative date when the vehicle will be completed which was one day earlier. I'm impressed of the overall process.

Likely to Recommend

I have already given their contact information to friends of mine.

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Everyone was very communicative and the service was great.

Likely to Recommend

Repair Quality

The staff was very courteous and communicative throughout the whole process!

Customer Service

Likely to Recommend

Like I said earlier they are all great, Joshua, did amazing 👏 job on repairing the tail light 👏, Warren, called enterprise to come pick me up when I couldn't reach them. Awesome guys. I am grateful. You guys rock. Thank you to all other guys the service my vehicle. God bless you 🙏 all

Repair Quality

Incase pleased with my work.

Customer Service

My Experience

Bobs Auto Collision did an amazing job and repaired my vehicle in a timely manner , Definitely recommend them !

Likely to Recommend

Repair Quality

Customer Service

bobs did a amazing job and got my vehicle repaired in a timely manner

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

The communication was amazing! The repair was done so fast and looks great. Everyone was so friendly and helpful, going above and beyond.

Customer Service

Five star, they are the Chik-Fil-A of repair shops. I’m not kidding.

Likely to Recommend

Good job

Repair Quality

They are doing a bin work. And the only thing that is forgotten is the engine protection at the bottom of the car

Customer Service

They are doing a bin work. And the only thing that is forgotten is the engine protection at the bottom of the car