Bob's Auto Collision

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 4.0/5.0

Repair Quality - 4.5/5.0 -

As of now, no problems with the repair.

Customer Service - 4.0/5.0 -

Everyone there was always proffesional and polite when I spoke to them. My only issue was lack of update on progress of repairs and the length of time for the repair

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0

Likely to Recommend - 5.0/5.0 -

They are just honest about what they have capacity to take on and what they don't and deliver on time

Repair Quality - 4.5/5.0 -

I switch from another repair shop here because Bob's auto collision was very responsive and professional. They also completed the repairs 2 days before the due date that was provided.

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

You did a great job. Don’t see anything wrong with the car. Good Work.

Likely to Recommend - 5.0/5.0 -

Highly recommend Bob’s

Repair Quality - 5.0/5.0 -

Great job by Bob’s

Customer Service - 5.0/5.0 -

Great job

My Experience - 5.0/5.0 -

I thank everyone for there speedy service and great customer service.

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 2.0/5.0 -

I believe there was a door ding that was not on the drivers side door when I dropped it off.

Repair Quality - 5.0/5.0

Customer Service - 3.0/5.0 -

When I called in it was good, but if I didn’t reach out I received no updates. Including after I was given 3 different dates that the repairs would be finished.

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

They were great car looks brand new

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Fast and friendly

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

You restored my care to it previous state and for that I appreciate your service.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Work was excellent

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 1.5/5.0

Repair Quality - 2.0/5.0 -

No attempt to repair paint damage and windshield has a slight chip in it. Car was not returned to me as I had left it before it was vandalized. There were some nice people at Bob's but they promised to call me back with an update on my car and never did. I hope this doesn't matter but they typed in the wrong mileage on my paperwork

Customer Service - 3.0/5.0

My Experience - 5.0/5.0 -

Outstanding service! I couldn’t believe how quickly they finished my repairs and made sure I was happy!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Thank you for everything you did and how fast you were able to finish repair my vehicle. However if glass is broken in the front of the vehicle please check the seat belts for the glass also

Customer Service - 5.0/5.0

Likely to Recommend - 2.5/5.0

Repair Quality - 4.0/5.0

Customer Service - 2.5/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Great job

My Experience - 5.0/5.0 -

Love the communication they always answer your call with no problem. Only thing was my wait time due to the parts other then that I love it good as new

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0 -

Everything look good as new only thing my mileage went up but other then that good work.

Customer Service - 4.5/5.0

Returned Clean