Bob's Automotive Inc {1}
In operation 45 years.
Family Owned and Operated Full Service Collision and Service Center With Multiple Locations Servicing the Greater Baltimore and Anne Arundel County Areas. I-Car Gold Class and ASE Master Certified Facility With State of the Art Equipment to Handle all your Automotive Needs. Come in and see us Today!
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
The employees are professional and friendly. The service was exceptional.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The employees are professional and sincere. Great experience!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very impressed with the turn around time as well as the job itself. Staff was very polite, also kept me informed of day by day progress.
My Experience - 5.0/5.0 -
Sammy Jo was phenomenal. She went above and beyond to help me. Work was completed earlier then expected and I was updated throughout the entire process. I will be returning there for all of my automotive needs. Professional, courteous and transparent. Wonderful experience!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Best costumer service!! Awesome people and very professional.
Likely to Recommend - 5.0/5.0 -
Had wonderful experience!
Repair Quality - 5.0/5.0 -
Wonderful customer service and care!
Customer Service - 5.0/5.0 -
Amazing staff!!!
My Experience - 0.0/5.0 -
Everything was fine except the service fee for using a debit card for payment. In all my years I’ve never heard of a percentage fee instead of a straight up flay $3.50 charge. That means you basically punish people for bringing business to your shop and the more business they have the worse it is for them. To be honest it almost feels illegal. I’ve been with this shop for a few years now but I will start looking elsewhere because this is absolutely ridiculous
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
I do have a check engine light on. I don’t think it was on before the car was hit, but I’m just not sure.
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
Your team did a beautiful job! We are so pleased with your work and your receptionist was so kind and pleasant. We will always come to you for any future body work needs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The service and work was excellent!
Customer Service - 5.0/5.0 -
Customer service was excellent, the front desk person was on point, very knowledgeable and helpful.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very helpful and friendly staff
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The service and communication were outstanding. I highly recommend this repair shop.
My Experience - 5.0/5.0 -
I thank you for fixing my van it looks amazing.
Likely to Recommend - 5.0/5.0 -
I have recommended the shop to others. You are fair and honest.
Repair Quality - 5.0/5.0 -
I was very satisfied with the repairs. You always do an excellent job on my van.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
I received a text message update in the morning of June 26 stating that my car was still on tract to be completed by June 30. A short time later, I received a phone call that it was ready for pickup. Not much notice to come and get it.