Bob's Automotive Inc {1}

4.8 (1,357reviews)
98%
1525 Benhill Ave & 5110 Pennington Ave,  Baltimore,  MD  21226

In operation 45 years.

Family Owned and Operated Full Service Collision and Service Center With Multiple Locations Servicing the Greater Baltimore and Anne Arundel County Areas. I-Car Gold Class and ASE Master Certified Facility With State of the Art Equipment to Handle all your Automotive Needs. Come in and see us Today!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (1,357)

My Experience

Amazing experience being my first time going thru a situation like this. You guys and gal really did a awesome job. Keep it up. God Bless...

My Experience

Love u guys u all are the best

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

GREAT!!!

My Experience

The service and everything was fantastic! I just want to discuss getting the wheels balanced and a faulty TPS replaced. The balance is way off and the tire pressure sensor is malfunctioning, neither of these were issues before the accident. Like I said I am very happy overall, I would just like to take care of those two quick adjustments. Thank you!

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Bob's is the best body shop overall, employee's go beyond their duties to make customer satisfied.I rate them more than a 10.

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Afs off light is blinking

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Customer Service

Returned Clean

My Experience

they doing great job n best service ever i had!

Likely to Recommend

Repair Quality

They was very nice and did mind explaining the work to you.

Customer Service

They was very nice and did mind explaining the work to you.

Returned Clean

My Experience

Thank you for everything you guys do

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Workmanship was great but the customer service was lacking. I came into the wrong office off of Pennington Ave and was not greeted by anyone despite the bell signaling of someone's arrival. A tall black gentleman passing through spoke to me and asked if I had been helped. I said no and he asked me to follow him to another building. Sandra was very pleasant but I never had anyone go over the work that was done at the car. I was just given the keys and paperwork and pointed in the right direction. The same gentleman again came and provided assistance in directing me to my car location. This customer service was very different than what was received at the Glen Burnie site.