Bob's Automotive Inc {1}

4.8 (1,357reviews)
98%
1525 Benhill Ave & 5110 Pennington Ave,  Baltimore,  MD  21226

In operation 45 years.

Family Owned and Operated Full Service Collision and Service Center With Multiple Locations Servicing the Greater Baltimore and Anne Arundel County Areas. I-Car Gold Class and ASE Master Certified Facility With State of the Art Equipment to Handle all your Automotive Needs. Come in and see us Today!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (1,357)

My Experience

Likely to Recommend

Very likely

Repair Quality

I am happy with the repair and also with the employees

Customer Service

Customer service was a 10 also

Returned Clean

My Experience

The customer service was beautiful you guys took great care of my car the repair was excellent the mechanic the customer service the office space beautiful beautiful the updating me on SMS and when my car is ready I just really appreciate you guys and I highly recommend you and I will be coming back with any car issues or needs I need thank you

Likely to Recommend

Repair Quality

Love the service love the customer service my car is awesome you never knew I had an injury

Customer Service

Great work

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Good job.

Customer Service

Good customer service

Likely to Recommend

Repair Quality

I still have damage that wasn't repaired on my vehicle driver side rear door

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

My Experience

My Experience

Likely to Recommend

No comments

Repair Quality

I was very please with my car!!!!!!

Customer Service

She was a very pleasant no problem!!!!

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

The Van looks good but the front passenger wheel sensor is not working. The Engine light is on and there is something making noise in the drive side door.

My Experience

Always friendly, courteous,and professional. My car looks new! thank you! Apologies to the person that vacuumed the inside!!! It looks great!Thanks again.I will be happy to recommend your shop to anyone.

My Experience

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Turn around time was effective and vehicle repairs were done in a timely fashion.

Likely to Recommend

Repair Quality

There was a breakdown in communication where on two separate occasions the repair was extended and one time they took $200 out of my account for the rental that I had in place and the second time they actually were able to Catch it after I let someone know . Did you call them this time?

Customer Service

Customer service was never my issue communication with the other people involved. That's all

My Experience

From customer service to the quality of the repair work, A+ all around.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

We've had several times when we required car repairs at Bob's Automotive. Each time, we very satisified with the results. Thanks Bob's Automotive for getting our vehicle repaired and back on the road. The car looks great.

Customer Service

Likely to Recommend

Repair Quality

Customer Service