Body by Cochran - Butler County
In operation 7 years.
Body by Cochran Butler county is the newest addition to the Body by Cochran group. This acquisition came simultaneously as #1 Cochran purchased the Chevrolet and Nissan stores on RT 19 in Zelienople. Body by Cochran has a long standing history in the Pittsburgh and surrounding market. Combined with the experience and partnerships with almost every major insurance partner in our area, Body by Cochran Butler is excited to be part of this culture.
- Free Estimates
- Lifetime Warranty
- Towing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
works looks good, took a long time relative to the amount of damage
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 3.0/5.0 -
Rating related to 1 week delay in car pick up after being given a date and hearing that it was “on schedule” via text.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 2.0/5.0 -
Communication was unfortunately very poor-previous experience with Cochran was top notch, but apparently there were changes within Cochran’s business model which made things more difficult.
Likely to Recommend - 3.0/5.0
Repair Quality - 3.0/5.0 -
While the wrecked areas of the vehicle look satisfactory , the interior is not without faults. I received my vehicle back with a few heavy and noticeable scratches on the steering wheel at the 11 o’clock position. Further, the air fresher/clip attached the the passenger’s visor was wedged between the visor and the headliner, resulting in a loose visor that now rattles while driving and a warped/bubbled fabric in various spots. The Ai assist does not keep to a true timeline, as it was ‘nearing completion’ before all necessary parts arrived.
Customer Service - 4.5/5.0 -
No complains with the customer service team.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My care looks incredible! The paint matches the old paint perfectly 👌
Likely to Recommend - 5.0/5.0 -
I would recommend you to a friend
Repair Quality - 5.0/5.0 -
Matched paint color perfectly. Great and friendly service.
Customer Service - 5.0/5.0 -
Matched paint perfectly
My Experience - 5.0/5.0 -
Adam handled my claim. Was very upfront with everything that was going on. Everyone was very nice to work with. I was updated regularly with the status of my repairs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everyone was very nice to work with. Kept me informed of the process
Likely to Recommend - 0.5/5.0 -
It's expensive, slow, and they don't communicate enough about what they are doing or the length of time it will take.
Customer Service - 4.0/5.0 -
The people at Cochran were nice and helpful. Travelers service on the other hand was extremely poor.