Body Works Plus

4.7 (2,231reviews)
94%
216 W 24th St.,  Charlotte,  NC  28206

In operation 31 years, 29 years at this location.

Body Works Plus, is an award winning, privately owned, Collision Repair Center serving Charlotte since 1998. Body Works Plus places a heavy emphasis on customer service and repair quality, with excellent ratings from Google, and the BBB. In addition to I-CAR Gold certification, Body Works Plus has been OEM certified by the following manufacturers: Acura, Honda, Infiniti, Nissan, Hyundai, Genesis, Chevrolet, GMC, Cadillac, Buick, Chrysler, Dodge, Ram, Jeep, Volvo, Volkswagen, Tesla, and Polestar.

Services
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Cadillac CT6
Chrysler
Corvette C8
Dodge
Fiat
Genesis
GM
GM Electric Vehicles
Honda
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram
Rivian Passenger – R1T/R1S
Subaru
Tesla
VinFast
Volkswagen
Volvo

Reviews (2,231)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Yes it was a good experience

Likely to Recommend

Repair Quality

They did a great job and did everything with OEM parts.

Customer Service

Returned Clean

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Repair Quality

Accident repair was great. I was told they could do some scratch repair also, it was not done.

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Best experience I’ve ever had with not only a car repair but honestly any company I’ve worked with!

Customer Service

Returned Clean

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Repair Quality

Customer Service

Timely and thorough responses to inquiries. Could increase proactive updates about statuses when prolonged.

Returned Clean

My Experience

My third time using Body Works Plus. Won’t take my vehicles anywhere else. You all are the best!

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Repair Quality

Customer Service

Returned Clean

My Experience

I have never seen a body shop work so hard at doing the best job. They even charged my Tesla before I picked it up. The body work looks like it was factory new.

My Experience

Likely to Recommend

Absolutely recommend them

Repair Quality

Professional, Knowledgeable and polite. Answered all my questions ; kept me posted and did a great repair job. Will tell everyone about their great service.

Customer Service

Very Satisfied

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

There are large gaps on the right side, the door is not flush, my window is tilted and possibly would let water in. I have road noise as if my window/door is open. Unacceptable work.

Likely to Recommend

Repair Quality

Friendly, easy to work with staff. They kept us informed at all stages of the vehicles repair, guiding us through every phase and step of the process. The car looked like brand new when we got it back. Thank you, body Works plus..

Customer Service

Awesome

Returned Clean

Likely to Recommend

Read previous comments

Repair Quality

Job turned out ok but took 3 weeks to do a job that could have easily been done in 1 week or less. The first week they had the car from Monday 9 AM I called on Friday to get an update and was told they had washed the car and they were going to scan it on Monday so a whole week and all they did was washed the car. The next Friday I again called for an update to be told they were ready to paint the bumper on Monday and they would then start putting it together. Then on Thursday when when I called for update they said they still had to detail it and would be ready Friday after lunch. I finally got it Friday at 5 PM

Customer Service

Front desk/operator was more interested in giving excuses instead of solutions.

Returned Clean

My Experience

The team and the level of service at Body Works Plus was top shelf. They kept me constantly informed of the progress of repairs and worked with insurance to secure the appropriate funding. They are fantastic!

Likely to Recommend

Would recommend.

Repair Quality

The team at Body Works Plus was fantastic. They communicated each step of the process and provided frequent updates to the repair. The repair brought the car back to "like new" condition.

Customer Service

Rachel and Chris exceeded my expectations!

Returned Clean

My Experience

VERY easy process.. everyone is knowledgeable.. always giving updates on Vehicle thru the process.. would highly recommend

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Repair Quality

Customer Service

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Repair Quality

Amazing communication and quality of repairs. Thanks a lot Chris and Brian!

Customer Service

Returned Clean

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Repair Quality

Customer Service

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My Experience

Highly recommend this Tesla-certified auto body shop. Chris and the team at Body Works Plus did an excellent job repairing my car and were especially helpful dealing with the insurance process. Professional, responsive, and stress-free experience.

Likely to Recommend

Repair Quality

Highly recommend this Tesla-certified auto body shop. Chris and the team at Body Works Plus did an excellent job repairing my car and were especially helpful dealing with the insurance process. Professional, responsive, and stress-free experience.

Customer Service

Returned Clean