Body Works Plus

4.6 (2,238reviews)
92%
216 W 24th St.,  Charlotte,  NC  28206

In operation 31 years, 29 years at this location.

Body Works Plus, is an award winning, privately owned, Collision Repair Center serving Charlotte since 1998. Body Works Plus places a heavy emphasis on customer service and repair quality, with excellent ratings from Google, and the BBB. In addition to I-CAR Gold certification, Body Works Plus has been OEM certified by the following manufacturers: Acura, Honda, Infiniti, Nissan, Hyundai, Genesis, Chevrolet, GMC, Cadillac, Buick, Chrysler, Dodge, Ram, Jeep, Volvo, Volkswagen, Tesla, and Polestar.

Services
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Cadillac CT6
Chrysler
Corvette C8
Dodge
Fiat
Genesis
GM
GM Electric Vehicles
Honda
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram
Rivian Passenger – R1T/R1S
Subaru
Tesla
VinFast
Volkswagen
Volvo

Reviews (2,238)

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Great

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Wonderful

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My Experience

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My Experience

Thank you for repairing my car back to its original condition. My Subaru looks just like it did on the day I picked it up last November. Many thanks to Jose for taking time to drop me off at the enterprise office since they were not waiting for me at the schedules time.

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My Experience

Best in the business.

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My Experience

Work was performed quickly and thoroughly. We had great confidence that things were being done right to ensure the integrity of safety features in our new car. Thanks so much!

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My Experience

Not only was my car repaired in a timely manner, it came out looking brand new again. The car wash and entire inside being cleaned was an extra perk too.

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My Experience

Meant to put yes, wasn't body works plus's fault.

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After trying for a week, and only when I finally talked with Brian, did I find out why he couldn't get by Dellinger's to look at my car. This unnecessarily wasted a week in my repair cycle as well as ran up my rental charges both at Dellinger's but also with Enterprise. There were also some hiccups with the online repair progress bar chart showing 88% complete that led me to believe my car would be ready in a couple of days when, in reality, it took another 11 days. At that point, the front clip wasn't even onsite.

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I first took my own vehicle to BodyWorks Plus a few months ago. They did such a great job that I've taken 2 more patrol vehicles from my company to them. They do an A+ job!!

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My Experience

Likely to Recommend

My highest priority was the quality of work and on that I feel that Body Works Plus delivered. My only concern is that costs nearly doubled on the repair from what was originally estimated. I also understand that true cost can't be determined until the vehicle is dismantled, but I think that nearly twice the original estimate seems high.

Repair Quality

There were a few items that were overlooked upon receiving the car but they were handled promptly. If the paint stands the test if time then this rating would go to a 9

Customer Service

MeLisa was always pleasant and professional, promptly seeking answers to my various questions. I liked the ability to get updates by text and online w photos, although uodated photos during the process weren't loaded after the initial set. I liked how Brian met with me personally when I brought the truck in and followed through on the items we discussed. When delays happened due to parts availability and unforeseen issues, updates could have been more proactive. Overall Customer service was VERY good.

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Perfect job!

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