Body Works Plus
In operation 31 years, 29 years at this location.
Body Works Plus, is an award winning, privately owned, Collision Repair Center serving Charlotte since 1998. Body Works Plus places a heavy emphasis on customer service and repair quality, with excellent ratings from Google, and the BBB. In addition to I-CAR Gold certification, Body Works Plus has been OEM certified by the following manufacturers: Acura, Honda, Infiniti, Nissan, Hyundai, Genesis, Chevrolet, GMC, Cadillac, Buick, Chrysler, Dodge, Ram, Jeep, Volvo, Volkswagen, Tesla, and Polestar.
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 0.5/5.0 -
I would not recommend this service due to the very high charges and how much my quote changed as work was done. This is unaffordable and it made me feel as though myself and my insurance company was taken advantage of and overcharged.
Repair Quality - 5.0/5.0 -
The repair quality was good
Customer Service - 2.5/5.0 -
Customer service from a responsiveness standpoint was adequate.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Labor pricing (mh.) was higher than expected.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Body Works Plus is a great shop to care for your vehicle. They took good care of my damaged vehicle, worked directly with insurance and kept me constantly updated on the repair process. I would definitely use them again........if needed. Thanks Brian, Christine, Chris and Jessica. You guys are awesome.
Customer Service - 5.0/5.0 -
Christine and Jessica were constantly in contact during the process
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
My rear wind shield wiper doesn't seem to be in the 'same' place. I've only had the vehicle back in my possession since approximately 4:35, today. Therefore, I find it a bit premature to say that I'm satisfied with the results of the repairs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.0/5.0 -
communication and setting expectations needs improvement
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car better than you after they were finished great communication
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Only place I would recommend
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
When communication occurred it was clear and concise. Christine was helpful walking me through the process of rental car arrangements during my repair. I received messages when work began and was finished on my car, but nothing really in between those times.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very nice job in painting my car
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very happy with overall service and experience
Customer Service - 5.0/5.0 -
Did a good job communicating with me
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The customer service and communication was exceptional! Completely satisfied with my experience.
Customer Service - 5.0/5.0 -
Chris was amazing! Communication from her was timely and any delays were explained.