Bodyshop Express, LLC.

4.9 (2,648reviews)
97%
3777-3799 Gaines Street,  San Diego,  CA  92110

State of the art facility utilizing top technology for curing and processing vehicles more effectively and quicker than traditional facilities. Wifi available and refreshments when you are visiting our business.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Chrysler
Dodge
Fiat
Ford
GM
Honda
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram
Subaru

Reviews (2,648)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its exceptional service quality, delivering repairs that leave vehicles looking brand new or better than before the damage. The team is widely recognized for going above and beyond, including complimentary touch-ups, detailing, and even vehicle delivery to customers workplaces. Communication is a standout strength, with customers appreciating timely text updates, proactive calls, and transparency throughout the repair process. Many repairs were completed ahead of schedule, reflecting strong operational efficiency. A small number of customers noted areas for improvement, including paint matching accuracy, cleanliness upon return, and repair quality consistency, as mentioned directly in their feedback. Overall, the vast majority of customers express high satisfaction and enthusiastically recommend the shop to friends and family.
Select to learn more
"Phenomenal service from start to finish! The team was incredibly friendly, professional, and an absolute ..." Read more
"... took great care of my car overall. Additionally, they drove my car to my place of work and returned my rental car with no extra fee. It took a huge weight ..." Read more
"The team was courteous & professional & exemplary with communications as to the progress & status of the repairs to my ..." Read more
"... Body Shop express for a few MAJOR car repairs and the work they do is expert! Both of my cars has been returned in prestine condition and better then I ..." Read more
"... questions, and made a stressful situation much easier. The repairs were done professionally, and my car looks great. Highly recommend!" Read more
"... excellent. The staff were friendly and professional, and my car was finished earlier than expected. Highly recommend them for anyone needing bodywork done! Thank you ..." Read more
"... job with the repair. They had also told me that the repair was going to take about 2 weeks, but they were able to complete the repair in 8 days, I was really ..." Read more
"... updated the estimates after the repair started. They completed repair two days before the estimated date." Read more
"They did a great job of expediting the repair process to have the car available before my rental expires."
"Car was completed earlier than expected"
"The team did an excellent job communicating throughout the process and keeping me informed about when my car would be ready. ..." Read more
"... client as though heshe were their only customer, answering all of your questions and concerns, And their automated system sends out texts periodically so ..." Read more
"Great service car looked great when I picked it up love the updates every Monday using the app and the progress meter on the app"
"Could do better with comms"
"No updates, just called for pick up."

My Experience

The communication, transparency, efficiency, and mastery of quality workmanship was impressive. You took a stressful situation and made it seamless. Thank you so much.

My Experience

Chris was fantastic!

My Experience

They fixed everything in my Tacoma accident and every damages with alignment and cleaning in side. I didn't expect them to do that.thank you very much

Likely to Recommend

Repair Quality

They were all super helpful and kind. They did a great job on my Toyota rav!

Customer Service

Likely to Recommend

Repair Quality

Great work and service, as always. That's why I've been back three times.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Clinton is great!

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Great job, finished on schedule

Customer Service

Likely to Recommend

Love bodyshop express.

Repair Quality

Third time at your shop. Nothing but positive experience with Chris and your quality of work.

Customer Service

Always friendly, great communication.

Returned Clean

Likely to Recommend

Repair Quality

Everyone there was so nice and the work was done so well that I can't tell that any work has been done on it at all. I was amazed on how quickly I got my car back. I would recommend Bodyshop Express to my family and friends.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The shop and Chris made this process incredibly easy. They gave me a full explanation of the assessment and estimate. They also kept me updated throughout the process with regular updates via text and phone. The repairs look great - like new! And they stayed on schedule, completing repairs on time. Couldn’t say enough good things about BodyShop Express!

My Experience

Well the job was done to my satisfaction. The customer service was excellent as well. Keep doing a great job.

Likely to Recommend

I would not recommend the shop for repairs. The staff was friendly, but the actual repair experience was disappointing, especially since the vehicle was returned with the check engine light on and significant noise.

Repair Quality

The team was nice and helpful, and I appreciate their customer service. Unfortunately, I can’t say the same about the repairs. My vehicle was involved in an accident and was brought to this shop for repairs. I was without my car for a month, and unfortunately, the mechanical issues were not properly resolved. I had to deal with another repair shop and my insurance company, which added even more stress and frustration to an already difficult situation. When I finally picked up my car, I drove home and the check engine light came on. I also immediately noticed a lot of noise coming from underneath the vehicle. At that point, I was extremely frustrated because it was clear that my car was still having mechanical problems and had not been properly repaired. I chose this shop because of the great reviews, so I was very disappointed that my experience was completely different from what I had read from other customers. I expected my vehicle to be repaired properly and returned to me in safe, working condition. Overall, I’m very disappointed with the repair experience. What should have been a straightforward repair turned into a month-long ordeal, additional expenses, and a lot of unnecessary stress. I expected much better based on the reputation and reviews of this shop.

Customer Service

My Experience

I’m very pleased with the repair. I had to drive my car back to Phoenix. No problem. When I called, everybody was polite and answered all of my concerns. Thank you!

Likely to Recommend

Repair Quality

Great experience. Friendly informative staff.

Customer Service

Great customer service

Returned Clean

My Experience

The initial price concern was answered by excellent work, down to the last unexpected detail. If you think your car should be repaired don’t risk an o.k. Job, get it done right. Experts work here, and they make sure to make it show. Beyond just peace of mind, the work of Bodyshop Express is that good. You see it with your eyes. Feel it as you drive. …. Don’t take the confidence boost from making the right choice for granted. Good relationships like this are not something that happen by accident.

Likely to Recommend

Definitely will recommend!

Repair Quality

We were very satisfied with the repair! The process was very smooth and communication was great. The car looks like new.

Customer Service

Very helpful staff and great communication throughout the process

Returned Clean