Onpoint Collision and Restoration

4.9 (39reviews)
100%
3455 Hancock Street,  San Diego,  CA  92110

At OnPoint Collision & Restoration, we believe your vehicle deserves more than a repair—it deserves restoration to perfection. Whether you’re bringing us your daily driver or your dream build, our team’s attention to detail and decades of expertise ensure your car leaves our shop “on point.” We’re proud to serve the San Diego, California community with honesty, craftsmanship, and care that only experience can deliver. Stop by the shop, meet Gus and the team, and see why so many car enthusiasts and owners trust us with their most prized vehicles.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat 9:00 am - 2:00 pm
* Holiday hours may differ.
I-Car

Reviews (39)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its exceptional repair quality, with many noting their vehicles looked better than before or like new off the showroom floor. The team is frequently commended for outstanding customer service, clear communication, and keeping customers informed throughout the repair process. Timeliness is a strong highlight, with several customers noting their vehicles were completed ahead of schedule. The shop cleanliness and attention to detail, including interior vacuuming and detailing upon vehicle return, also received high appreciation. A few customers noted they had to follow up multiple times for updates on insurance matters, reflecting an area where customers felt more proactive communication would have enhanced their experience.
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"If you want a repair, go anywhere. If you want it repaired like new, go to On Point."
"... satisfied with my repairs! They were professional, and their work was excellent. They even finished my vehicle in record time!" Read more
"Excellent communication, customer service and I appreciated the extra care put into to fixing up my car."
"The car looked like it had just come out of the dealer showroom when I got it back after repairs"
"... customer service, and excellent communication and excellent quality of work! My Repair had a lot of moving parts to it so it was pretty complex and they handled it ..." Read more
"Actually my car was ready a week before the date they promised"
"It was promised within two weeks. They finished within one. They went above and beyond."
"Excellent service. My car looks great and work was completed 2 days early. Im very happy and cant wait to tell all my friends in La Playa ..." Read more
"Unexpected issues arose and were resolved promptly"
"I was told at the outset to plan on 2 weeks for this repair. It was at the garage for 15 days."
"... service! I felt very in tune with what was happening. Constantly getting updates and they answered my questions happily anytime I called or texted." Read more
"The total transaction was professional. Great communication throughout every turn. From beginning to end I felt the car and I were in trustworthy, ..." Read more
"They were constantly communicating with me, reassuring me, that my vehicle would be finished in an expedient Way"
"Excellent customer service, excellent communication, excellent work, and I appreciated the extra touche to make my vehicle ..." Read more
"I was surprised by how much I had to get involved in the back and forth negotiation between the insurance ..." Read more

Likely to Recommend

We have touted the wonderful benefits of using OnePoint. They are amazing!

Repair Quality

The work was done well and quickly. The staff helped us with the rental car. The car was less than satisfactory, but the staff at OnePoint did their best to help us with the details to get a reasonable car to drive.

Customer Service

The customer service team was fabulous! They went out of their way to make sure that we were able to continue our daily routine and conveyed what needed to be done effectively so that our expectations were appropriately met.

Returned Clean

Likely to Recommend

I’m satisfied with a great job they did for my car.

Repair Quality

They are the best! Professional, they do a great job. I honestly highly recommend.

Customer Service

My car looks like new!

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

gus n gaberial did a great repair n paint job on our 57 t-bird right front fender.every thing looked good.the paint matched. dee n i were very happy with they did. bill n deanna hydrick

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Our POC was great and the quality of work excellent! Parking sort of sucks for swinging by for estimates and the like. It's great that they help me back onto the road, but sad that they need to. The restored Ford GT-40 was GREAT but I feel pedestrian in comparison (on me, not anyone at the facility).

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

These guys rock - Gabriel is a huge help and is a true advocate for the customer. Highly communicable and knowledgeable.

Customer Service

Returned Clean

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Repair Quality

This shop is top notch for customer service, and excellent communication and excellent quality of work! My Repair had a lot of moving parts to it so it was pretty complex and they handled it with a lot of ease and give me a lot of confidence. i’m super happy with the outcome!

Customer Service

Returned Clean

My Experience

The total transaction was professional. Great communication throughout every turn. From beginning to end I felt the car and I were in trustworthy, and knowledgeable hand. Highly recommend OnPoint ! ! !

My Experience

Fantastic service 👏 👌

Likely to Recommend

Repair Quality

Great people are Great work

Customer Service

Returned Clean

Likely to Recommend

Thanks

Repair Quality

Thanks for the work, communication and follow up.

Customer Service

Thanks!!!

Returned Clean

My Experience

Honestly, I think that you all did a great job. There’s a real team cohesion and intimacy through the entire process from beginning to end. The most important part for me was the color matching on the paint and this was done fantastically. Keep doing what you’re doing.

My Experience

On Point has very high standards and they do an exceedingly good job. Made my Porsche look like new or better after substantial damage. Very courteous, friendly, and responsive

Likely to Recommend

Repair Quality

If you want a repair, go anywhere. If you want it repaired like new, go to On Point.

Customer Service

Very responsive and helpful,

Returned Clean

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Repair Quality

Customer Service

Very professional throughout the process.

Returned Clean

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Repair Quality

Impressed with the finish in the car exceptional.

Customer Service

Always easy to work with

Returned Clean

My Experience

The exterior was like just off the showroom floor. Glossy and gorgeous detailing.

Likely to Recommend

Repair Quality

The car looked like it had just come out of the dealer showroom when I got it back after repairs

Customer Service

I was surprised by how much I had to get involved in the back and forth negotiation between the insurance and On Point, that was uncomfortable for me

Returned Clean

My Experience

Excellent customer service, excellent communication, excellent work, and I appreciated the extra touche to make my vehicle look clean

Likely to Recommend

Yep!

Repair Quality

Excellent communication, customer service and I appreciated the extra care put into to fixing up my car.

Customer Service

Excellent!!!

Returned Clean

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Repair Quality

Customer Service

Great job and very reliable

Returned Clean

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Repair Quality

Customer Service

Returned Clean