Caliber - Mission Bay

4.9 (2,711reviews)
97%
4620 Mission Bay Dr,  San Diego,  CA  92109

In operation 29 years, 10 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,711)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, clear and proactive communication, and impressive timeliness. Many highlighted that repairs were completed ahead of schedule, sometimes days or even weeks earlier than expected, which was a recurring source of delight. The quality of repairs was frequently described as flawless, with vehicles returned looking brand new. Regular updates via text, calls, and personal check-ins were widely appreciated, making customers feel informed and at ease throughout the process. The staff was broadly recognized as professional, courteous, friendly, and genuinely caring. A few customers noted areas for improvement directly in their feedback, including concerns about final costs exceeding initial estimates, facility accessibility and size, and occasional communication mix-ups regarding pickup timing. Overall, the vast majority of customers expressed high satisfaction and willingness to recommend the shop to others.
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"Its refreshing to find a business that combines great workmanship with outstanding customer service. I highly recommend this repair shop to anyone who ..." Read more
"The repairs to my car were exemplary! Second To None! The communication on status of repair process provided ..." Read more
"... staff were professional and courteous. Moreover, the repair was completed 8 days earlier than expected. Outstanding service!" Read more
"... the repairs ahead of the estimated completion date. The original damage was unrecognizable, the repair was perfect! Cannot say thank you enough to everyone who helped ..." Read more
"It it amazes me how professional these people are. They did a top notch job on my car. I highly recommend this company in case you ever want to find a body ..." Read more
"... staff were professional and courteous. Moreover, the repair was completed 8 days earlier than expected. Outstanding service!" Read more
"Thanks for getting my car done faster than originally predicted"
"... incredible. Super friendly, very communicative, and my car was even finished a full week before the original completion date. Very satisfied with my service at Calliber ..." Read more
"Excellent communication. Exceeded expectations for repair turnaround time. Accommodated a same day drop off. Vehicle clean and ..." Read more
"Excellent service and communication. Car repair was done on time, looked great, and communication throughout process ..." Read more
"... customer service was splendid, I felt assured and Caliber communicated me frequently with updates and any delays." Read more

My Experience

Really appreciated the updates on the work that was being done . Felt like I dropped my car off at a friends garage ! This was my first experience with them . Hope to never see them again ! At the same time I would take it back to Caliber Collision ! Thanks fellas !

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My Experience

Caliber Collision did a fantastic job with my bumper repair! Excellent customer service starting with Tony who got my car in really fast and handled everything with the insurance company. And additional high marks for customer service to Miguel who provided excellent communication throughout the process with regular updates on the status of my repair. All around a great experience working with everyone at Caliber and would highly recommend them to all.

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Returned Clean

My Experience

I felt that Trevor who represented the Caliber Collision team of mission bay did a wonderful job in taking care of my beloved car of 10 years after a slight accident. He gave me personal attention and paid attention to the smallest detail. The car looks great and I felt that the team took pride in their work.

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My Experience

Everything went smoothly from the beginning to end. Communication was great and they even return my rental for me. They made sure to go over everything and made me assure that if I had any issues that I was covered with their warranty.

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Kind, friendly and did the good work from estimate through the perfect repair.

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Great communication from the shop and updates about repairs!

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Thank you to Trevor Davidson, Service Advisor for handling the logistics in a timely professional manner.

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Tony, Trevor and the Team were wonderful and am very pleased with the service thus far. Thank you!

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Very quick turnaround on my bumper replacement and consistent updates on the repair status.

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Super helpful staff with an extremely easy process. They went above and beyond to keep me updated and get my car repaired quickly

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Excellent and timely service with great communication and flexibility, I would definitely recommend this location to friends

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My repair was quick and looks great. Trevor and the team were very thorough and efficient. I would definitely use Caliber again if needed.

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