Bodyshop Express, LLC.

4.9 (2,621reviews)
96%
3777-3799 Gaines Street,  San Diego,  CA  92110
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State of the art facility utilizing top technology for curing and processing vehicles more effectively and quicker than traditional facilities. Wifi available and refreshments when you are visiting our business.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Chrysler
Dodge
Fiat
Ford
GM
Honda
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram
Subaru
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Reviews (2,621)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its exceptional service quality, delivering repairs that leave vehicles looking brand new or better than before the damage. The team is widely recognized for going above and beyond, including complimentary touch-ups, detailing, and even vehicle delivery to customers workplaces. Communication is a standout strength, with customers appreciating timely text updates, proactive calls, and transparency throughout the repair process. Many repairs were completed ahead of schedule, reflecting strong operational efficiency. A small number of customers noted areas for improvement, including paint matching accuracy, cleanliness upon return, and repair quality consistency, as mentioned directly in their feedback. Overall, the vast majority of customers express high satisfaction and enthusiastically recommend the shop to friends and family.
AI-Generated from reviews written in the last 12 months
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"Phenomenal service from start to finish! The team was incredibly friendly, professional, and an absolute ..." Read more
"... took great care of my car overall. Additionally, they drove my car to my place of work and returned my rental car with no extra fee. It took a huge weight ..." Read more
"The team was courteous & professional & exemplary with communications as to the progress & status of the repairs to my ..." Read more
"... Body Shop express for a few MAJOR car repairs and the work they do is expert! Both of my cars has been returned in prestine condition and better then I ..." Read more
"... questions, and made a stressful situation much easier. The repairs were done professionally, and my car looks great. Highly recommend!" Read more
"... excellent. The staff were friendly and professional, and my car was finished earlier than expected. Highly recommend them for anyone needing bodywork done! Thank you ..." Read more
"... job with the repair. They had also told me that the repair was going to take about 2 weeks, but they were able to complete the repair in 8 days, I was really ..." Read more
"... updated the estimates after the repair started. They completed repair two days before the estimated date." Read more
"They did a great job of expediting the repair process to have the car available before my rental expires."
"Car was completed earlier than expected"
"The team did an excellent job communicating throughout the process and keeping me informed about when my car would be ready. ..." Read more
"... client as though heshe were their only customer, answering all of your questions and concerns, And their automated system sends out texts periodically so ..." Read more
"Great service car looked great when I picked it up love the updates every Monday using the app and the progress meter on the app"
"Could do better with comms"
"No updates, just called for pick up."

My Experience

Bodyshop Express was wonderful to work with. The check in and check out was handled efficiently and politely, and the car was ready on the date promised! Great repair job completed on time, yea!

My Experience

So far my experience working with Chris has been excellent. Clear on his communications. The paint job turned out excellent and completed on time. 5 stars.

My Experience

Amazing ! Love the text message updates

My Experience

The staff were extremely helpful and answered all my questions and my car looks brand new. I was updated with every step of the process . Would highly recommend

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Really fantastic customer service. They have established a relationship with a nearby Enterprise car rental and that makes the process a lot easier.

Repair Quality

My car looks brand new. You would never know it was dented.

Customer Service

The shop texts updates, which is very helpful. Chris was available when I needed to talk to him.

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

They were recommended by our insurance company (State Farm). We had a very good feeling from the start, the people we met were super nice and the facility was clean and the cars in the repair area and parking lot looked very nice. The shop uses text to keep customers updated on the status of the repairs. When we picked up our car, it looked better than it had in years. The accident damage had been repaired, and the car had been waxed and a few scuffs had been buffed out, and it looked terrific. They finished the repairs on schedule as well.

Likely to Recommend

Repair Quality

Car looks great. Appreciate the wax job too.

Customer Service

My wife dealt with this primarily. She was very pleased with all her interactions with the company and the main person she dealt with.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Really appreciate meeting the timeline . Additional fixes , quality work and overall a good management /Team …!!!

Likely to Recommend

I already recommended them

Repair Quality

Clint is a great guy. The whole shop did an incredible job on my car They even washed my car and detailed my wheels and tires. Very impressed. I’ll always recommend them to my friends. Thanks guys.

Customer Service

Excellent service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My Experience

Cars good as new.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

No

Ready on Time?

No

Likely to Recommend

Repair Quality

Gave me a timeline. Actually hit that timeline. Needed an extra day to make sure everything was perfect. And it is. Great communication through the fix. Really appreciated Chris and his team.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Great job from my perspective !!! Thank you for the rides , Clinton & Christopher !!!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Car looked good as new! They even detailed the car for me!

Customer Service

I had the best experience. Everyone was extremely kind and attentive. They even brought my car to my work when it was finished to accommodate my work schedule! Highly recommend.

Kept me Informed?

Yes

Ready on Time?

Yes

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