Bonney Lake Collision 1

5.0 (1,574reviews)
99%
19402 State Route 410 E,  Bonney Lake,  WA  98391

In operation 23 years.

Bonney Lake Collision opened in 2003. We are family owned and operated, and are among the highest rated collision repair facilities around by our customers. We work and live in our community and care about doing the job right. We care about your vehicle and understand accident's happen, and that is why we try our hardest to get you back on the road with peace of mind. Stop in today.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,574)

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I have already recommended them to someone!

Repair Quality

May car looks as if it were never in an accident.

Customer Service

Everyone that I spoke to and worked with was incredibly helpful! From phone and in person experiences, it was very clear that they care about their customers. They made me feel comfortable through the whole process.

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I would recommend this shop to friends.

Repair Quality

Everything was great. Good quote. Good body work. Friendly staff. 👍

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My Experience

The work done was absolutely beautiful and was so pleased that it didn’t even look like anything had happened to it. But I have to say the people at work there are exceptional. They are kind, thoughtful, and very professional and knowledgeable.

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I recommend everyone there

Repair Quality

Quick and thorough. Looks like new!

Customer Service

Super friendly and responsive!

Returned Clean

My Experience

Excellent customer service, from obtaining the estimate to completion of repair. Worked with Suni and Ray, both were very professional and friendly. I appreciated the text updates advising the work progress and timeline. The repair was completed ahead of schedule the work was beautiful. I was especially surprised and pleased with how well the interior was cleaned. I have struggled in my attempts to eliminate the embedded fir needles on the driver side floor and the Collision 1 crew went above and beyond to do that for me. That extra touch was extraordinary. A+ all around. I would highly recommend Bonney Lake Collision 1.

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Very thorough in what they do.

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Everyone is nice and welcoming.

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Looks amazing!

Customer Service

Everyone was incredibly nice and informed!

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No complaints would definitely recommend them and if needed again I would use them again everytime.

Repair Quality

They were very great at communicating every phase and timeline.

Customer Service

Ray was very nice, informative and transparent. Great customer service.

Returned Clean

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I would use you again.

Repair Quality

It looks like new again.

Customer Service

Everyone was friendly and helpful.

Returned Clean

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There’s a reason my father told me to go to this shop. He’s always recommended them to his clients and I’ll do the same.

Repair Quality

Extremely professional and polite people. They were helpful every step of the way and made sure I understood the process.

Customer Service

I got my car back in a very timely manner and it was around a holiday so they made sure that I was informed.

Returned Clean

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My Experience

High quality work, informed employees. Personable desk help. Repairs done quickly and they kept me well informed on their progress

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