Auburn Collision 1

4.8 (2,790reviews)
96%
233 W Main St,  Auburn,  WA  98001

Auburn Collision Center opened in 1981 and has continued to be the most recommended auto body shop in the Auburn area. Family owned & operated, we guarantee all of our work with a written lifetime warranty as long as you own your vehicle. Accident's happen, and we're here to help you. Stop in today.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
I-Car
Jeep
Kia
Ram
Subaru

Reviews (2,790)

Customers say
Overall Customer Satisfaction
Customers consistently praise Auburn Collision 1 for outstanding service quality, seamless repair processes, and excellent communication throughout. Many highlight that vehicles were returned looking brand new, with several noting the unexpected bonus of interior and exterior detailing. Repair quality receives high marks, with customers frequently describing flawless bodywork and perfect paint matching. Communication is widely appreciated, with text and phone updates keeping customers informed at every stage. Timeliness is another strong point, as many vehicles were completed ahead of schedule. A few customers noted areas for improvement directly in their feedback, including inconsistent proactive communication, occasional delays without updates, and minor finishing oversights upon vehicle return.
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"... time I have used Auburn Collison for body work and both times it has been exceptional! The work they do is flawless. The staff are amazing and informative from the moment ..." Read more
"... Auburn Collision has repaired for me. Every time the quality of their work has been excellent and I highly recommend them to anyone needing collision damage repair." Read more
"... responsive communication throughout the process. I appreciate the quality work, quick turn time and warranty. I appreciate having the rental vehicle available ..." Read more
"... knowledgeable, and honest. Communication was excellent and the repair of my Lexus bumper was exceptional. Hope I dont need body work on my vehicle again but ..." Read more
"My car looks amazing! Auburn Collision 1 got my car finished ahead of schedule! The staff are wonderful!"
"Vehicle received earlier than promised; much appreciated"
"... appreciated the responsiveness from the team and how quickly they were able to complete the repair. Really impressed with the professionalism and the ..." Read more
"It was ready 4 days earlier than promised. Was wonderful with Thanksgiving that week"
"... to get their cars worked on as well. Thank you for completing the repairs in such a timely manner, especially because I am not old enough to get a ..." Read more

My Experience

My Experience

The staff auburn collision 1 were professional and helped relieve the stress of the repairs by working with USAA in keeping us updated every step of the way on the repairs. And Brandon was a rock star by keeping updated every step step of the way

Likely to Recommend

I would absolutely recommend Auburn Collision 1 to friends, family, or colleagues. They made the entire process easy, communicated well, and did an excellent job on my vehicle. I’m very happy with the experience.

Repair Quality

I had a great experience with Auburn Collision 1. They came highly recommended, and I can see why. They did a beautiful job repairing my vehicle—it looks great! They also ordered the necessary parts before I brought my vehicle in, which helped minimize the amount of time I needed a rental car. The entire process was easy and well coordinated from start to finish. I’m very happy with the quality of their work and the service I received. I highly recommend Auburn Collision 1!

Customer Service

Excellent customer service. Everyone was friendly, helpful, and professional. They made the entire process easy and kept me well informed along the way. I couldn’t have asked for a better experience.

Returned Clean

Likely to Recommend

I brag about the service on my car to my friends.

Repair Quality

For the second time, my car came back to me in a beautiful condition. I will always recommend Auburn Collision for the best shop for a car repair. Brandon and his office assistant make a wonderful team.

Customer Service

As I said before, the customer service is outstanding. You feel like are a special customer.

Returned Clean

Likely to Recommend

Already recommend to my colleagues and family.

Repair Quality

Very Satisfied. A1 Plus quality.

Customer Service

Great Customer Service.

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

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Highly recommend. Great experience

Repair Quality

Great service as usual from the great and reliable folks at Auburn Collision 1. After some damage to my Toyota Tacoma, Brandon and team got it fixed like it never happened! Cannot recommend them enough and at fair and reasonable rates. Come here for your auto body work. You won’t regret it!

Customer Service

Returned Clean

My Experience

I continued to be impressed with the staff and service at your business. Everybody is friendly. The work gets done in a great manner. We're very pleased

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

My Experience

You guys are awesome! Thanks!

Likely to Recommend

Already have recommended!

Repair Quality

Looks like new!

Customer Service

All the staff were awesome!

Returned Clean

My Experience

You guys made things real easy to deal with.Both Diana and Brandon did a great job of making me feel right at home

Likely to Recommend

Repair Quality

Customer Service

Great job

Returned Clean

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Always

Repair Quality

Awesome wrk as always very happy

Customer Service

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Repair Quality

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My Experience

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Repair Quality

Looks great

Customer Service

Looks good

My Experience

Brandon was wonderful! Very kind and good communication! My car is beautiful! The front desk I believe Diana is wonderful too! Very welcoming and friendly!

My Experience

Thank you for the great service! Made the process very streamline, very transparent and timely. My vehicle looks new again, really appreciate the work done!

Likely to Recommend

Repair Quality

Great customer service, efficient and quality work. They work with you, with transparency and honesty. Really appreciate it

Customer Service

Thank you Brandon for the great work

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Time frame for the duration of job was exemplary amazing!… nor the execution of replaced damaged front bumper with part nr 0471130AA00ZZ as specified beforehand with ref text msgs, quote: “as a personal business decision we choose OEM parts EVEN IF THE INSURANCE will only pay for aftermarket” unquote. The Company had even mentioned the difference of the two prices of front bumper fm OEM $492.90 to $399.00 aftermarket of $93.00 so that poor customer surprisingly adhered the ideology of using OEM parts thereby believing the real outcome of the finished product.

Customer Service

Returned Clean